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David B. Grant is Professor of Supply Chain Management & Social Responsibility, Hanken School of Economics, Helsinki, Finland and Bua Luang ASEAN Chair Professor, Thammasat University, Bangkok, Thailand. Previous appointments include Hull University Business School, England, where he held posts as Director of the Logistics Institute and Associate Dean, Heriot-Watt and Edinburgh Universities, Scotland, and Haskayne School of Business, University of Calgary, Canada.
His doctoral research at Edinburgh University investigated customer service, satisfaction, and service quality in UK food processing logistics and received the James Cooper Memorial Cup PhD Award from the Chartered Institute of Logistics and Transport (UK).
David’s research interests include logistics customer service, satisfaction and service quality; in-store and online retail logistics; reverse, closed-loop and sustainable logistics; and humanitarian and developmental logistics. Recent funded projects include: EU H2020 Integrated system for real-time TRACKing and collective intelligence in civilian humanitarian missions (iTRACK); EU FP7 Logistic Efficiencies And Naval architecture for Wind Installations with Novel Developments (LEANWIND); and Liikesivistysrahasto (Finnish Foundation for Economic Education) Online service failure and recovery in Finnish public sector organisations. Other recent research has focused on sustainable supply chain performance measures; supply chain performance and sustainability in Thailand and Vietnam; sustainability and risk in fashion supply chains; and online retailing performance and consumer preferences.
David has over 250 publications in various fora and serves on the editorial board of many international journals. His co-authored books for Kogan Page, Sustainable Logistics and Supply Chain Management and Fashion Logistics, are now in their second editions.
In 2019 David was ranked 5th in Economics, Business and Management and 1st in Industrial Economics and Logistics in an academic study determining the ‘top ten professors in Finland’ for research impact and productivity.