CERS Network

CERS network consists of our faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, and of our visitors and associated researchers.


CERS also cooperates actively with other researchers and research centres, in the field of services marketing.

Our collaborators include, for example

in Finland

Elina Jaakkola, University of Turku
Ilkka Lähteenmäki, Aalto University
Hannu Saarijärvi, Tampere University

Ulla Särkikangas, University of Helsinki

in Europe

Tor W. Andreassen, NHH, Norway

Lorena Blasco, ESCP Business School, Spain
Lisa Brüggen, Maastricht University, The Netherlands
Micael Dahlen, Stockholm School of Economics, Sweden
Bo Edvardsson, Karlstad University, Sweden
Evert Gummesson, Stockholm University, Sweden
Jens Hogreve, Katholische Universität Eichstätt-Ingolstadt, Germany
Christian Kowalkowski, Linköping University, Sweden

Per Kristensson,Karlstad University, Sweden
Bart Larivière, KU Leuven, Belgium

Cristina Mele, University of Naples “Federico II”, Italy

Line Lervik-Olsen, Norwegian Business School, Norway
Lia Patricio, University of Porto, Portugal
Per Skålen, Karlstad University, Sweden
Bård Tronvoll, Inland Norway University of Applied Sciences

Allard van Riel, Hasselt University, Belgium

Francisco Villaroel Ordenes, Luiss University, Italy

in the Americas

Linda Alkire, Texas State University, USA

Lerzan Aksoy, Fordham University's Gabelli School of Business, USA

Mary Jo Bitner, Arizona State University, USA
Ray Fisk, Texas State University, USA

Andrew Gallan, Florida Atlantic University, USA
Sertan Kabadayi, Fordham University, USA

Timothy Keiningham, St. John’s University, USA
Werner Kunz, University of Massachusetts, USA
Leyland Pitt, Simon Fraser University, Canada
Javier Reynoso, EGADE Business School, Monterrey, Mexico
Manjit Yadav, Texas A&M University, USA

in Asia and Australasia

Tom Chen, Newcastle Business School, Australia

Jörg Finsterwalder, University of Canterbury, New Zealand
Jochen Wirtz, National University of Singapore

Rebekah Russell-Bennett, Australien

Sven Tuzovic, Australia

in Africa

Ogechi Adeola, Lagos Business School, Nigeria

Christo Boshoff, Stellenbosch University, South Africa


and the research communities

CTF Service Research Center, Karlstad University, Sweden
Service Science Factory, Maastricht University, Netherlands
Center for Services Leadership (CSL), the W. P. Carey School of Business, Arizona State University, USA
Service research community Servsig

A list of CERS researchers with some words of their research areas you will find here, and our current visitors are here.


Would you like to be a part of CERS network?

Contact CERS Director Kristina Heinonen: kristina.heinonen(at)hanken.fi.


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CERS on Facebook: CERS Hanken
CERS on Twitter: @CERS_Hanken
CERS on LinkedIn: CERS Hanken


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