Do You Need Help?
Do you have a problem with your user-id, password, wireless network, e-mail or other basic IT stuff?
--> Then we can help:
| help@hanken.fi |
Fastest way to get help. |
| 040-3521 386 | Internal 386 |
| InfoBITen in Helsingfors |
Main building, first floor. Helpdesk open when the Student services is open. During the semester: Tuesday-Thursday 11:30-13 (closed 25.3.2025) |
| Computer centre in Vaasa | On the third floor. Weekdays during working hours. |
New at Hanken?
--> go to User-Id Opens in new window to learn how to activate your account, and see which services are available
New Teacher?
--> Go to Teaching Labs pages!
Do you want to change Password?
--> Go to the Change Password Service! Opens in new window
Do you have problems with the student register Sisu?
--> Go to the Sisu - Study system pages for instructions for Sisu and if you need help with your information email studieinfo@hanken.fi, or visit the Student services in Helsinki or Study Office in Vaasa.
Do you have problems with Moodle?
--> Help with tasks in a certain course - the teacher helps. General question moodle-help@hanken.fi.
Problems with a certain system or software within a course?
-->The teacher helps
Practical knowledge about the basic systems at Hanken?
--> Check-out available manuals.
How do I find available tools at Hanken?
--> Login on this website and check out the list under Tools (on the black bar, to the right).
Why do you need to log in? --> Because more tools are available then.