CERS Network

CERS network consists of our faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, and of our visitors and associated researchers.


CERS also cooperates actively with other researchers and research centres, in the field of services marketing.


Our collaborators include, for example

in Finland

Elina Jaakkola, University of Turku 

Ilkka Lähteenmäki, Aalto University 

Hannu Saarijärvi, Tampere University 

Ulla Särkikangas, University of Helsinki 


in Europe

Tor W. Andreassen, NHH, Norway 

Lorena Blasco, ESCP Business School, Spain 

Lisa Brüggen, Maastricht University, The Netherlands 

Micael Dahlen, Stockholm School of Economics, Sweden 

Bo Edvardsson, Karlstad University, Sweden 

Jens Hogreve, Katholische Universität Eichstätt-Ingolstadt, Germany 

Jonas Holmqvist, Kedge Business School, France   

Carol Kelleher University College Cork, Ireland 

Volker Kuppelwieser, NEOMA Business School, Germany 

Per Kristensson, Karlstad University, Sweden 

Bart Larivière, KU Leuven, Belgium 

Cristina Mele, University of Naples “Federico II”, Italy 

Line Lervik-Olsen, Norwegian Business School, Norway 

Lia Patricio, University of Porto, Portugal 

Per Skålen, Karlstad University, Sweden 

Bård Tronvoll, Inland University of Applied Sciences, Norway

Allard van Riel, Hasselt University, Belgium 

Francisco Villaroel Ordenes, Luiss University, Italy 

Lars Witell, Linköping University, Sweden 


in the Americas

Linda Alkire, Texas State University, USA 

Lerzan Aksoy, Fordham University's Gabelli School of Business, USA 

Mary Jo Bitner, Arizona State University, USA 

Ray Fisk, Texas State University, USA 

Andrew Gallan, Florida Atlantic University, USA 

Sertan Kabadayi, Fordham University, USA 

Timothy Keiningham, St. John’s University, USA 

Werner Kunz, University of Massachusetts, USA 

Leyland Pitt, Simon Fraser University, Canada 

Javier Reynoso, EGADE Business School, Monterrey, Mexico 

Manjit Yadav, Texas A&M University, USA 


in Asia and Australasia

Tom Chen, Newcastle Business School, Australia 

Jörg Finsterwalder, University of Canterbury, New Zealand 

Jochen Wirtz, National University of Singapore 

Rebekah Russell-Bennett, Queensland University of Technology, Australia 

Sven Tuzovic, Queensland University of Technology, Australia 


in Africa

Ogechi Adeola, Lagos Business School, Nigeria

Christo Boshoff, Stellenbosch University, South Africa


and the research communities

CTF Service Research Center, Karlstad University, Sweden
Service Science Factory, Maastricht University, Netherlands
Center for Services Leadership (CSL), the W. P. Carey School of Business, Arizona State University, USA
Service research community Servsig

A list of CERS researchers with some words of their research areas you will find here, and our current visitors are here.


Would you like to be a part of CERS network?

Contact CERS Director Johanna Gummerus: johanna.gummerus(at)hanken.fi  


Follow us

CERS on LinkedIn: CERS Hanken
CERS on Twitter: @CERS_Hanken


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