Quality System and Quality Handbook

Hanken's quality system is based on planning and monitoring that support continuous development. It includes strategy, plans, policies, procedures and division af responsibilities, as well as indicators and feedback with the help of which the operations are analysed. The visualisation of Hanken's quality system above is from June 2021. 

Quality management is part of the daily work at Hanken, where each unit is responsible for its quality management and each member of the community for the quality of their work. The members of Hanken's management team are in charge of their unit's quality management processes.

More information about the organisational structure of quality management can be found in Hanken's quality handbook.

Quality handbook and processes (IMS)

The Committee for AoL and Quality (Kommittén för AoL och kvalitet) revises Hanken's quality handbook twice a year. The purpose of the handbook is to serve as a general overview of Hanken's quality management and to serve as an entry point to further descriptions of functions and processes. 

Hanken's processes are documented in the Integrated Management System IMS. 

All staff members as well as students are recommended to log in on Hanken.fi in order to view and access all content you have permission to. In the navigation menu to the right you will find more information about how the School safeguards its quality assurance system.

For further information contact quality@hanken.fi.