Visitors at CERS

At CERS, there are constantly visiting researchers working in our premises and collaborating with members of our research center. Learning from each other at its best!

Interested to visit CERS and collaborate with our researchers?

We are constantly looking for talented and innovative researchers keen on service marketing and management. The admission to our PhD programme is twice a year. Post doc researchers and current Phd students can also join our center as visiting scholars. As a visiting scholar you can collaborate with our researchers and other partners, be involved in teaching and present in our research seminars.

For more information, please contact CERS Director Johanna Gummerus: johanna.gummerus(at)hanken.fi

Fall 2024

Rickard Andersson

Rickard Andersson
Assistant Professor 
Lund University
More about Rickard
Host: Christian Grönroos

 

 

Roderick Brodie

Roderick J. Brodie
Professor Emeritus 
University of Auckland Business School 
More about Roderick
Host: Hanken School of Economics

 

 

nicole vedovatto

Nicole Vedovatto
Doctoral Researcher
Pontifical Catholic University of Rio Grande do Sul (PUCRS)
More about Nicole
Host: Larissa Becker

 

Kozinet

Robert Kozinets
Professor
University of Southern California’s Annenberg School for Communication and Journalism 
More about Kozinet
Host:Kristina Heinonen

 

Sergio Biggemann

Sergio Biggemann
Associate Professor
University of Otago Business School
More about Sergio
Host: Kristina Heinonen

 

 

Deirdre O’Loughlin

Deirdre O’Loughlin
Professor
Kemmy Business School in the University of Limerick
More about Deidre
Host: Johanna Gummerus

 

 

Per CTF

Per Kristensson
Professor 
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen

 

 

Jenni sipilä

Jenni Sipilä
Assistant Professor
LUT Business School
More about Jenni
Host: Jaakko Aspara

 

 

 

Spring 2024

francisco villarroel ordenes

Francisco Villarroel Ordenes
Associate Professor
LUISS Guido Carli University
More about Francisco 
Host: Robert Ciuchita

 

 

bernardo figueiredo

Bernardo Figueiredo
Associate Professor
RMIT University
More about Bernardo
Host: Carlos Diaz Ruiz

 

 

Natalia Szablewska

Natalia Szablewska
Professor
The Open University Law School
More about Natalia 
Host: Pia Polsa

 

 

krzysztof kubacki

Krzysztof Kubacki
Professor
Plymouth Business School
More about Krzysztof 
Host: Pia Polsa

 

 

Anissa

Anissa Fedji
Doctoral Researcher
Université de Caen Normandie
More about Anissa
Host: Johanna Gummerus

 

 

 

Vincent

Vincent Somville
Professor
NHH NORWEGIAN SCHOOL OF ECONOMICS
More about Vincent
Host: Jaakko Aspara

 

 

 

 

 

Fall 2023

Rebekah Rusell-Bennett

Rebekah Russell-Bennett 
Professor
Queensland University of Technology
More about Rebekah
Host: Kristina Heinonen

 

 

Bo Edvardsson

Bo Edvardsson
Associate Professor of Business Administration 
Karlstad University
More about Bo
Host: Kristina Heinonen

 

 

Arne

Arne De Keyser
Associate Professor of Marketing
EDHEC Business School (France).
More about Arne
Host: Larissa Becker

 

 

Gremler

Dwayne D. Gremler
Professor of Marketing
BGSU (USA)
More about Dwayne
Host: Robert Ciuchita

 

 

Per CTF

Per Kristensson
Professor in Psychology, Director of CTF
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen

 

 

A photo of researcher Stefanie Paluch

Stefanie Paluch
Professor, RWTH Aachen University, Germany
More about Stefanie
Host: Kristina Heinonen

 

 

 

dominik_mahr.jpg

Dominik Mahr
Professor in Digital Innovation and Marketing
Maastricht University, The Netherlands
More about Dominik
Host: Kristina Heinonen

 

 

Portrait of Magnus Söderlund

Magnus Söderlund
Professor in Marketing
Stockholm School of Economics, Sweden.
More about Magnus
Host: Kristina Heinonen

 

 

Jochen Writz

Jochen Writz
Professor in Marketing
National University of Singapore (NUS)
More about Jochen
Host: Maria Holmlund-Rytkönen

 

 

Fall 2022

Kirk Plangger

Kirk Plangger
Associate Professor of Marketing
King's College London
More about Kirk
Host: Kristina Heinonen

 

 

University of Naples Federico II

Cristina Mele
Professor of Service Innovation
University of Naples Federico II
More about Cristina
Host: Kristina Heinonen

 

 

Per CTF

Per Kristensson
Professor in Psychology, Director of CTF
Service Research Center (CTF), Karlstad University
More about Per
Host: Kristina Heinonen

 

 

Tampere University

Elina Närvänen
Associate Professor of Services and Retailing
Tampere University 
More about Elina
Host: Kristina Heinonen

 

Spring 2022

Karlstad Universitet

Per Skålén

Professor of Business Administration
Service Research Center (CTF), Karlstad University
More about Per
Host: Johanna Gummerus

 

 

Fall 2021

Picture of Laurel Anderson

Laurel Anderson
Associate Professor of Marketing
W.P. Carey School of Business at Arizona State University
More about Laurel
Host: Kristina Heinonen

 

 

Picture of Carol Kelleher

Carol Kelleher
Lecturer in Service Management and Design in Cork University Business School
More about Carol
Host: Johanna Gummerus  

 

 

Picture of Deidre O'Loughlin

Deirdre O’Loughlin
Assistant Dean (Research) and Senior Lecturer in Marketing, Kemmy Business School, University of Limerick
More about Deirdre
Host: Veronica Liljander

 

 

Picture of Martin Wtzels

Martin Wetzles
Full Professor of Marketing
Department of Marketing, EDHEC Business School, Lille Campus, France. Associate editor for the Journal of Product Innovation Management and a co-editor for the Journal of Service Research
More about Martin
Host: Robert Ciuchita

 

Spring 2020

A photo of researcher Marah Blaurock

Marah Blaurock

Doctoral candidate, University of Hohenheim, Germany
m.blaurock(at)uni-hohenheim.de
More about Marah

 

 

A photo of researcher Stefanie Paluch

Stefanie Paluch

Professor, RWTH Aachen University, Germany
paluch(at)time.rwth-aachen.de
More about Stefanie

 

 

Fall 2019

Shuili Du

Shuili Du

Fulbright Distinguished Chair, Associate Professor of Marketing, University of New Hampshire
shuili.du(at)unh.edu
working with Jaakko Aspara
More about Shuili

 

Spring 2019

akira_ohyabu_hp_liten.jpg

Akira Ohyabu

Associate Professor of Marketing, Okayama University of Science
ohyabu(at)mgt.ous.ac.jp
Working with Christian Grönroos
More about Akira

 

Fall 2018

peter_verhoef.png

Peter Verhoef

Professor, Director, University of Groningen
p.c.verhoef(at)rug.nl
working with Jaakko Aspara and Maria Holmlund-Rytkönen
More about Peter

 

maria_smirnova.jpg

Maria Smirnova

Associate Professor, St. Petersburg State University
smirnova(at)gsom.spbu.ru
working with Johanna Frösén
More about Maria

 

xiaoning_liang.jpeg

Xiaoning Liang

Assistant Professor, Trinity College Dublin
xiaoning.liang(at)tcd.ie
working with Johanna Frösén

More about Xiaoning 

 

dominik_mahr.jpg

Dominik Mahr

Associate Professor
d​.​mahr​(at)maastricht​university​.​nl
working with Kristina Heinonen

More about Dominik

 

martina_caic.jpg

Martina Caic

Visiting PhD Student
m​.​caic​(at)maastricht​university​.​nl
More about Martina

 

 

Spring 2018

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Sigge Birkenfalk

Visiting PhD Student
sigge(at)communicans.se

working with Christian Grönroos och Åke Finne

More about Sigge

 

Fall 2017

gnuowski_visitors.jpg

Marek Gnusowski

Visiting Researcher
marek.gnusowski(at)ue.poznan.pl
working with Kristina Heinonen and Johanna Frösén

More about Marek

 

leyland_pitt_small.jpg

Leyland Pitt

Visiting Professor
lpitt(at)sfu.ca
working with Kristina Heinonen

More about Leyland

 

stephane_thion_small.jpg

Stephane Thion

Visiting PhD Student
stephane.thion(at)iae-toulouse.fr
working with Kristina Heinonen

More about Stephane

 

martin_wetzels_6_1.jpg

Martin Wetzels

Visiting Professor
m​.​wetzels​(at)maastricht​university​.​nl
working with Maria Holmlund-Rytkönen

More about Martin

 

janet_ward_cers_sv_2.jpg

Janet Ward

Visiting Research Fellow
janet.ward(at)hanken.fi
More about Janet

 

 

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