Information Security

In this section you can find the rules in effect, guides for secure use of Hanken's IT systems and contact info for different kinds of problems.

Hanken's IT security instructions

You can find the collection of bindng rules at this page.

Hanken's IT security guides

This page provides help and practical hints about IT security issues.

Data protection

Data protection concerns the rules and methods we use to ensure proper handling of personal data. Read more about data protection here.

Virus protection

Hanken Windows computers have WithSecure Client Security Premium installed. It provides virus scan, spyware scan and firewall.

Students and staff have access to antivirus software from F-secure for their home computers.

Contact information

I have a question about IT security

E-mail to help@hanken.fi

For help with installation or use of our security solutions
For support with security related problems
For questions about how to apply the security rules and guidelines in practice
For support if you are in doubt if something is legit or not, for example if an e-mail is phishing

I suspect that we have an acute security problem

Call the IT security officer at +358 40 550 9349

I want to give feedback about security or have a more complex issue

E-mail to datasakerhetschef@hanken.fi

Contact the Information Security Officer (datasäkerhestchefen) directly when:

You want ot report an incident
You want to give feedback about our security rules and policies
You have feedback or suggestions about our security tools
You have questions about the security in projects or your daily work

You can find the Information Security Officer's personal contact info at this page.

I have discovered a scam attempt, phishing for example

You can forward phishing and other kinds of fraudulent mails to this address. By doing so you help us detect campaigns against us and improve the overall security. We are greatful for your submissions! We do generally not reply, use help@hanken.fi instead if you don't know if a message is legit, and want an answer.

Note that there is no need to forward ordinary spam that just promotes something.

I have a question about data protection

Contact Hanken's Data Protection Officer

The Data Protection Officer's (DPO) primary task is to oversee our handling of personal information. Contact the DPO with questions about:

How to apply GDPR and other legislation to our handling of personal information
How to ensure that our data processing is legal
Help with development of internal processes and rules about personal data handling
Contact with authorities regarding personal data issues and related incidents