The Nordic School of Service is introduced to Japan. While there was previously a Japanese translation of the book, "Service Management and Marketing," which embodies the Nordic School approach, this current publication delves deeper.

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Critical materials refer to either materials that are not sufficiently available or materials that are dangerous. It is important to secure the reliable and undisturbed availability of metals and other materials necessary for ICT applications, communications and new environmental and energy technologies. In the circular economy of cities, critical materials are needed for instance, in households, buildings, infrastructures, and high technology products. These critical materials must be reclaimed for recycling and reuse towards the end of the product lifecycle.