A selection of videos made in CERS over the years, about services, customer, and research. Have a cup of coffee and enjoy!

The Finnish Innovation Index (FII) is a national measure of the perceived innovativeness of companies among Finnish customers.

Diplomprogrammet i Supply Chain Management vid Hanken ger dig en gedigen förståelse för moderna försörjningskedjors centrala utmaningar — från strategi, risk och resiliens till hållbar upphandling och humanitär logistik. Du kombinerar teoretiska perspektiv med praktiskt, fallbaserat lärande och samarbete med företag och organisationer. Programmet lämpar sig lika väl för yrkesverksamma som vill fördjupa sin kompetens som för dem som siktar på fortsatta magisterstudier.

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Doctoral thesis: Friendly staff most valuable for retail bank customers over time

This theme involves exploring/prioritizing the needs and experiences of customers as well as defining, analyzing, and utilizing data about customers and the broader market to leverage marketing strategies. As such, it explores the use of customer data and analytics to inform marketing decisions and management

Due to the outbreak of the COVID-19 virus, most of our daily interactions have completely shifted to the digital world. In light of this shift caused by the outbreak, Virtual Business Lab - Meetup was created. It is a concept that aims to provide the community spirit of the Hanken Business Lab in a digital setting.

Hållbara campus aktiviteter och våra framsteg mot koldioxidneutralitet och minimera det ekologiska fotavtrycket övervakas av en hållbarhetsarbetsgrupp. Gruppen har tillsatts för mandatperioden 15.2.2024–31.7.2026. Medlemmar är:

Successful customer experiences are essential for both customer satisfaction and the wellbeing of service personnel.

The FII reveals how Finnish consumers who have during the last six months purchased or used the products of the included companies see the company’s innovativeness and attractiveness based on customers.

You can check and edit your own details in Sisu on the My profile page, which can be found in the top menu bar.

Food Innovation is one of CERS 'research and development areas. CERS’ focus is on customer-oriented operating models and service strategies in cooperation with the food industry. One of the Food Innovation projects is the Lyftkraft project.

Vi på karriärtjänsterna ordnar Career Coffee en gång i månaden i Helsingfors. Career Coffee är ett informellt kaffeevent där alla studenter är välkomna att diskutera karriär, praktiker och möjligheter.

This page covers tuition fees and scholarships for students liable for tuition fees within the English Bachelor's or Master's degree programmes.

Här streamar vi vår Instagram feed. Häng med!

The Hanken International Talent programme offers a set of sessions during spring 2026, each with its own theme, all designed to help you make connections, gain practical insights and take meaningful steps toward your professional and personal growth. Explore Finnish work culture, entrepreneurship and alumni experiences while building your network and developing new skills.

The events are held in English. Register now via the individual event links below to secure your spot.

The Finnish Innovation Index is a part of the world's first ranking of the most innovative companies, from customers perspective the Innovation Index Coalition (IIC)

Hanken's mentorship programme continues to attract a large number of applications. Over the past year, a record number of pairs, 89 in total, have had regular meetings both in Helsinki and Vaasa. Mentors Millie Ahlskog and Stephanie Bardy, who were previously a mentor/mentee pair, share their experiences and explain why they highly recommend applying to the programme.

The subject Information Systems Science can be studied as a minor at Hanken. Within Information Systems Science, we offer courses that are intended to support studies and skills in the various major subjects at Hanken by providing the students business-oriented technical competence with modern tools.

Sustainable campus activities and our progress towards carbon neutrality and minimising ecological footprint are overseen by the Sustainability Group. The term of office for the Sustainability Group is 15.2.2024–31.7.2026. The group consists of:

Here you will find information on the tuition fee and scholarship scheme for degree studies and more.

This workshop is first of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research, and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Quantum is a versatile meeting place that offers access to databases of company and financial data allowing for handling of big data. Modern technology allows for streaming of all teaching and events as well as real-time following of financial news.

Informationsbehandling kan studeras som biämne vid Hanken. Inom ämnet erbjuder vi kurser som är avsedda att stödja studier och färdigheter inom Hankens olika huvudämnen genom att ge studenter affärsinriktad teknisk kompetens med moderna verktyg.

The legislation sets the grounds for the education as well as for students rights. In addition, Hanken has set rules for the degree education and for various processes concerning study affairs.

Sök Anders Wall-stipendiet på 200 000 SEK senast 24.10.2025!

Här hittar du svar på frågår om MMWAH-korpusen och om datadonationer.

Gain in‑demand expertise at the intersection of law, business, and innovation. This Diploma Programme combines legal and commercial insight with practical, market‑relevant skills. Delivered in close collaboration with industry, IP organizations, and internationally renowned visiting professors, it prepares you to protect, manage, and commercialize intellectual assets—and to advance your career in a global IP landscape.

Hanken School of Economics is a proud member of the Pan-European Seal (PES) Traineeship Programme, endorsed by world-leading organizations in the field of intellectual property (IP) – the European Union Intellectual Property Office (EUIPO) and the European Patent Office (EPO). This collaboration provides our students with the opportunity to embark on a unique professional journey by becoming trainees at EUIPO/EPO. Both offices welcome trainees from various majors, encompassing IP as well as diverse economic and business disciplines.

We at Career Services organise Career Coffee once a month in Helsinki. Career Coffee is an informal coffee event where all students are welcome to discuss careers, internships and opportunities.

The Brand New-project aims at developing a comprehensive and multidisciplinary approach to understand dynamic construction of corporate brand image from the perspectives of personnel, customers and management.

Professor (emeritus), Christian Grönroos, is the initiator and first chair of CERS, Centre for Relationship Marketing and Service Management at Hanken School of Economics, one of the first research centres in the service research area. He is also one of the fathers of the school of service marketing and management that internationally has been labelled the Nordic School of Service Thought and is considered one of the leading scholars pioneering modern service marketing research.

Quantum är en mångsidig mötesplats som erbjuder tillgång till databaser med företags och finansiell data och möjliggör hantering av big data. Modern teknik gör det möjligt att streama all undervisning och alla evenemang samt att nästan i realtid följa med finansnyheter.

Do you need support to be able to focus when you are working on your thesis? Do you find it difficult to get started in the morning? Or do you feel like you are the only one who is struggling with your thesis? If you recognise any of these feelings, you are welcome to try our co-writing sessions on Teams.

Welcome to Quantum!

Quantum is a versatile meeting place that offers access to databases of company and financial data allowing for handling of big data. Modern technology allows for streaming of all teaching and events as well as real-time following of financial news.

Hanken Quantum is the university's data lab which provides access to numerous enterprise databases for both students and staff. Modern technology allows for the streaming of all teaching and events as well as the real-time following of financial news.

Our purpose is to bridge the gap between data and business through organizing educational events and courses, bringing together key players from different industries, and conducting cutting-edge research into how data can be used to create better business and a better world.

Hankens podcast Gyllene studietider gästas bland annat av Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronica Wiklund, Ann-Mari Mingard och Björn Wahlroos. Värdar för podden är Hankens tidigare rektor Karen Spens och podcastens producent Hanna Westerholm.

The Diploma Programme in Supply Chain Management at Hanken covers the essential themes of modern supply chains, including supply chain strategy, risk and resilience, sustainable procurement, and humanitarian logistics. The programme enables you to combine theoretical foundations with practical, case-based learning and real-world industry collaboration. Through the programme, you can build your expertise spanning operations and supply chain management, sustainability, and global supply chain challenges — knowledge that is equally valuable whether you seek to advance your professional career or to continue into a full Master's degree.

The European Working Group on Humanitarian Operations (EURO HOpe) and the HUMLOG Institute at Hanken School of Economics are organizing the fifth EURO HOpe mini conference in Helsinki, Finland on the 24.-25. November 2021. This year the event will be in hybrid format.

Hanken Quantum är Hankens datalabb som ger tillgång till många företagsdatabaser åt både studenter och personal. Modern teknik möjliggör streaming av all undervisning och alla evenemang samt ger möjligheten att följa finansiella nyheter i realtid.

Vårt syfte är att minska klyftan mellan data och affärsvärlden genom att organisera utbildningsevenemang och kurser, föra samman nyckelspelare från olika branscher och bedriva spetsforskning om hur data kan användas för att skapa bättre affärer och en bättre värld.

All BSc and MSc students who have registered present should pay a health care fee, which entitles to the use the full range of services of the Finnish Student Health Service (FSHS). In addition, Hanken offers services of a study coach, a study psychologist and a psychotherapist.

A record number of almost 150 people applied to the 2023 Hanken mentorship programme. Mentor Yrsa Landsdorff and mentee Wilma Leskinen are two of them. The mentorship programme has given Landsdorff valuable insights about the younger generation, and Leskinen has successfully achieved the goal she set herself at the start of the year.

A special issue on relationship marketing in the Journal of Services Marketing, edited by CERS researchers Johanna Gummerus and Christian Kowalkowski, together with Catharina von Koskull from the University of Vaasa.

Stuktur, kurser och forskningsetik

Wallenberg Center for Financial Research

Tervetuloa Hankenin mediasivuille. Etsitkö asiantuntijaa tai tietoa tutkimusprojektista? Tarvitsetko valokuvia, videota tai muuta aineistoa Hankenista? Vai haluatko nopean yhteenvedon Hankenin viimeaikaisista tiedotteista?

Tässä puheenvuorossa pääset tutustumaan Hankenin erikoisalaan humanitaarisen logistiikkaan ja opiskelijoiden vapaaehtoistyöhön kansalaisjärjestöissä

Hankens styrelse har utsett ett donationsutskott, där utskottets uppgift är att stöda Hankens medelinsamlingsverksamhet.

Här några av de Hankenstuderande som deltagit i Hanken New Ventures start-up program 2014-2016 - Ready - Set - Grow !

Tervetuloa Hankenin mediasivuille. Etsitkö asiantuntijaa tai tietoa tutkimusprojektista? Tarvitsetko valokuvia, videota tai muuta aineistoa Hankenista? Vai haluatko nopean yhteenvedon Hankenin viimeaikaisista tiedotteista?

Oavsett hur långt du hunnit i dina karriärplaner eller i vilket läge du är i ditt jobbsökande kan vi på Karriärtjänster vara en resurs för dig.

The HUMLOG Institute rewards each year one Master’s student and every second year one Doctoral student who have been writing the best theses in Humanitarian Logistics.

Välkommen till Hankens doktorsprogram! På våra sidor hittar du stöd och information oavsett om du redan är doktorand, handledare eller funderar på att påbörja din doktorsutbildning.

The Nordic School of Service is introduced to Japan. While there was previously a Japanese translation of the book, "Service Management and Marketing," which embodies the Nordic School approach, this current publication delves deeper.

Hanken has two parallel tenure tracks, a research-oriented tenure track and a teaching-oriented tenure track. The qualification requirements are set in the Personnel Instruction. Rector has also established guidelines for the tenure track systems regarding recruitment and promotion to the next tenure level within the current system.

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars!

This page contains information about the accessibility on Hanken's website as well as contact details for feedback regarding web accessibility.

The Production and Operations Management Conference is organized by POMS, the Production and Operations Management Society, as an international conference intended to exchange novel ideas, methods, and developments in the production and operations world. The conference includes high quality invited research sessions, doctoral consortiums, workshops, tutorials, and subject specific mini-conferences. This year the HUMLOG Institute is taking part in 6 sessions centered on a variety of topics. Take a look below at the topics presented this year by researchers from HUMLOG.

På grund av COVID-19 virusets utbrott har de flesta av våra dagliga interaktioner helt övergått till den digitala världen. På grund av denna förändring som orsakats av utbrottet skapades Virtual Business Lab - Meetup. Virtual Business Lab Meetup är ett koncept som ämnar uppehålla Hanken Business Lab gemenskap i en digital miljö.

Hankens mentorskapsprogram fortsätter att locka ett stort antal ansökningar. Under det senaste året har ett rekordantal par, 89 stycken, haft regelbundna träffar både i Helsingfors och Vasa. Mentorerna Millie Ahlskog och Stephanie Bardy, som tidigare var ett mentor/adept-par, delar här med sig av sina erfarenheter och förklarar varför de varmt rekommenderar att söka till programmet.

Via Hankens kanal för visselblåsning kan en person, som i arbetsrelaterad verksamhet vid Hanken får information om eller en misstanke om verksamhet som skadar allmänintresset inom nedan specificerade områden, göra en anmälan om sin misstanke. Genom kanalen för visselblåsning vill Hanken förebygga och upptäcka eventuella missförhållanden samt skydda de personer som rapporterat om ett eventuellt missförhållande.

If you’ve experienced or witnessed harassment, discrimination, misconduct, or behaviour that makes you feel unsafe or excluded, you can find support and reporting mechanisms on this page.

Studies, research and normal work require a number of different programs for administration, communication, as well as for presenting information.

Through Hanken’s research database Haris, you can find researchers and experts knowledgeable of a wide variety of research topic related to business administration, management, and economics.

Hanken School of Economics is a leading, internationally accredited university with more than a 110 years of experience in education and research in economics and business administration.

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

Hankens stöd- och resursenheter ansvarar för högskolans administration.

Hanken offers bachelor’s, master’s and PhD programmes in economics and business administration in English and Swedish.

The Hanken Research Group on Gender Relations in Organisations, Management, and Society (the Gender Research Group) is a community of researchers interested in gender and feminism, or in social sustainability, equality, diversity, and inclusion, within organizations.

I Hankens forskningsportal Haris kan du hitta forskare och sakkunniga från en mängd olika forskningsområden relaterade till företagsadministration, ledning och nationalekonomi.

Description of Hanken's user administration according to the HAKA federation's instructions.

Administration and support units

After taking a course, students should evaluate it and this way help to develop the teaching at Hanken.

Hanken's open university offers university level courses for anyone who is interested in economics and business administration or  business communication.

On this page you'll find useful links to Moodle, our learning platform, Sisu, and Exam, an e-exam software. More information about Hanken's courses and study plans can be found in Sisu.

Beskrivning av Hankens användaradministration enligt HAKA federationens anvisningar.

Do you have a degree in Business Administration and/or Economics from abroad – consider applying via the fast-track Rolling admission round!

Bachelor studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

Here you can find the contact information for the faculty in each subject. Please contact the administrative coordinator Isabella Nevanlinna, isabella.nevanlinna@hanken.fi, for more information

På den här sidan hittar du kontaktuppgifter till Servicecentret Certia, som administrerar en del av Hankens ekonomiförvaltning.

Här hittas de som jobbar med hållbarhet på Hanken.

In the complex realm of humanitarian operations, waste poses a formidable challenge, threatening the sustainability of critical endeavours. The deployment of field hospitals and livelihood programmes with waste-picking components exacerbate the issue, demanding urgent attention. Conventional waste management methods fall short, contributing to environmental degradation and jeopardising the well-being of waste pickers. In this context, the EU-funded WORM project will revolutionise waste management in the humanitarian sector through innovative solutions and a collaborative, multi-stakeholder approach. Specifically, it will integrate bio-based technological solutions, leverage procurement for waste reduction, improve waste management methods and prioritise the sustainable livelihoods of waste pickers. WORM unites medical and humanitarian organisations, suppliers, logistics providers, waste management services and academic partners.

Här hittar du kontaktuppgifterna för respektive ämne. Kontakta administrativa koordinatorn Isabella Nevanlinna, isabella.nevanlinna@hanken.fi, för mera information.

The winners are two distinguished pioneers of service research branch, Professors Mary Jo Bitner and Stephen Brown from Arizona State University. We wanted to know more about their thoughts of services marketing and academic life!

Master studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

Do you want to understand how goods, services, and information move across the globe? Here you’ll get an insight into the minor studies in Supply Chain Management (SCM). You’ll learn about what you’ll study, how the courses are structured, and what opportunities await after graduation.

Vi ordnar flera olika evenemang varje år som behandlar hållbarhetsteman. Här framhävs en del av våra återkommande evenemang.

Kort om studentdatorer och personaldatorer, och bärbara datorer. Vill du veta mer om installerade program på Hanken datorerna eller de licenser du kan få till din egen hemdator, läs respektive undersida.

"The Nordic School: Service Marketing and Management for the Future". Download free and read what is the essence of the Nordic way of service research.

En av våra strategiska mål inom forskning är att stärka kopplingen till företagsvärlden. Forskare vid Hanken samarbetar med andra unviersitet, företag och samhällsaktörer inom olika projekt som främjar hållbar utveckling och jobbar för FNs Globala mål.

In all our work with our employees and students, we are committed to act for equity and inclusion. Gender equality and equitable treatment are part of the quality and administrative work at the university. Hanken has zero tolerance for harassment of all kinds.

On these pages we have gathered information that is directed to you who works at Hanken, no matter if you are a researcher, teacher, associated or administrative staff. See the menu to right to find information about e.g. your employment, financial matters or operations management.

Som en del av vår strategi strävar vi efter att ansvarsfullhet och hållbarhet förespråkas i forskning. För att uppnå detta försöker vi uppmuntra forskare att lägga resurser på open science och open access publiceringar, samt förväntas alla forskare att koppla sin forskning och sina resultat till FNs Globala mål för hållbar utveckling.

I allt arbete med våra anställda och studenter har vi åtagit oss att agera för jämställdhet och mångfald. Problem med jämställdhet mellan gender och jämlik behandling är en del av det kvalitativa och administrativa arbetet på universitetet. Hanken har nolltolerans för alla slags trakasserier.

Below you will find all different types of waste listed as we sort at Hanken.

The Grönroos Award acknowledges pioneering and innovative advancements in service research in the spirit of the Nordic School of Marketing thought.

The HUMLOG Institute arranges in collaboration with GBSN - Global Business School Network an international virtual competition, focused on developing local solutions to problems related to humanitarian logistics. The winning team will be offered a 5,000 USD prize to be used towards continuing education or training.

Välkommen till UNIFIs seminarium om hållbarhet och samhällsansvar 2023!

På denna sida hittar du mer information om hållbarhet och företagsansvar i all vår undervisning.

Här hittas information om hur våra studeranden är engagerade inom hållbar utveckling vid Hanken och i samhället.

As trailblazer for the Physical Internet, ReMuNet pursues the vision to enable and incentivize synchro-modal relay-transport on European rail, road, and inland waterways to increase the holistic network resilience. It significantly reduces emissions and boosts freight transport corridor efficiency in case of disruptive events.

Denna sida listar publikationer (konferensbidrag, bokkapitel, tidskriftsartiklar) författade av Hankenforskare om teman kopplade till hållbarhet och PRME.

Här hittas de institutioner och kunskapscenter på Hanken som arbetar med frågor som nära berör hållbar utveckling.

Svenska handelshögskolans nya strategi, Hanken 2030 - För ett internationellt Finland och en hållbar värld, har godkänts av styrelsen 13.12.2023.

När du fått en praktikplats är det klokt att förbereda sig med omsorg så att inte praktiktiden bara rusar dig förbi.

Vi värdesätter växelverkan med företag, nätverk, forskningssamarbete och studentkontakter som inspirerar och medför påtagliga hållbarhetsinitiativ i samhälle, nationellt, globalt och inom Hanken.

Hanken was awarded the “HR Excellence in Research” logo by the European Commission in spring 2015. An internal review for renewal assessment was carried out in the view of our strategy in 2021 and submitted in January 2022. Hanken submitted a revised HRS4R Strategy and Action Plan for renewal to the European Commission in May 2023. The external renewal assessment including a site visit was approved in June 2024.

SDG Dashboard är en dataanalys platform som stöder universitet och högskolor i rapporteringen av FNs Globala mål för hållbar utveckling och i delandet av bästa tillvägagångssätt.

Samhällsansvar och hållbarhet vid Hanken är en hörnsten i vår strategi Hanken 2030. Den integreras och förespråkas i alla våra aktiviteter: forskning, undervisning, samarbeten, våra byggnader och vår kontinuerliga verksamhet. 

This page provides information about Hanken's incentive system for teaching development, including awards, funding and recognition that are available to apply for.

En av grundpelarna för Hankens verksamhet är att främja socialt ansvar i alla våra aktiviteter. Etik, ansvar och hållbarhet är ledorden som genomsyrar såväl studier och forskning som kontakten till näringsliv och samhälle.

Hanken är medlem i flera nationella och internationella nätverk som direkt stöder en eller flera av FNs globala mål och hållbar utveckling. Se alla nätverk (i alfabetisk ordning) som hör till denna kategori nedan.

Välkommen till sidan för ämnet ekonomisk statistik. Här kan du läsa mer om vad studier i statistik innebär och vad du kan arbeta med efter dina studier. Du kan också läsa om våra aktuella forskningsprojekt.

Välkommen till sidorna för ämnet finansiell ekonomi. Här kan du läsa mer om vad studier inom ämnet innebär och vilka kunskaper du utvecklar under kurserna. Du får också veta mer om våra forskarstudier och vår forskning.

Här hittas kurser och studiehelheter i hållbarhet och företagsansvar som är öppna till icke-examensstuderanden. De olika kurserna och helheterna har olika förutsättningar och vissa kräver en ansökningsprocess för att få studierätt. Läs mera om specifika helheterna nedan!

Fazerstipendiet delas ut varannat år till en magisterstudent som påvisat goda studieprestationer samt lyfter fram eller arbetar aktivt med frågor som berör jämställdhet, miljö och hållbar utveckling, transparens eller sociala frågor. Ansökningsperioden pågår 1–31 oktober 2025.

Välkommen till ämnet marknadsföring! Här får du en översikt över studier i marknadsföring, från kandidatnivå till doktorand, och vad det innebär för dig som student. Dessutom hittar du en sammanfattning av den forskning som bedrivs vid vårt forskningscenter CERS.

When you get an internship, it pays to prepare carefully in order to get the full benefit from your experience in regard to your onward studies as well as to your future career.

I dagens affärsmiljö krävs att organisationer har både kapacitet och kunskap för att hantera frågor, effekter och risker kopplade till intressentrelationer, miljöförstöring, mänskliga rättigheter, genusperspektiv, bolagsstyrning, etiskt agerande och andra hållbarhetsrelaterade frågor. Diplomprogrammet syftar till att ge en fördjupad förståelse för dessa olika frågor.

Behöver du stöd för att hitta fokus då du jobbar med din avhandling? Har du svårt att komma igång på morgonen? Eller känner du dig ensam med att sitta och kämpa med din avhandling? Då är co-writing på Teams något för dig.

Under 'Anställda och associerade' har vi samlat information riktade till dig som jobbar på Hanken, oberoende om du forskar, undervisar, är associerad eller hör till stödpersonalen. Klicka dig vidare i menyn till höger för att bl.a. hitta information som berör ditt arbetsförhållande, ekonomi eller verksamhetsstyrning.

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars.

NB! You cannot register for courses unless you have created your study plan in Sisu and added the course you want to register for!

Here you can find the slides from presentations and key takeaways from the sub-group discussions on SDG Implementation across Teaching, Research, and Partnerships. Happy Reading!

This 2020-2021 Hanken Vaasa mentor-mentee relationship is – if not a match made in heaven – then clearly one that is full of respect, warmth and learning. Mikael Still (65) and Silas Magana (34) hit it off from day one last September. So, what is their secret? What does it take to be a good mentor? And mentee, for that matter? Could you consider becoming one?

We hope that you want to share your knowledge and experience

Hanken aims to be carbon neutral by 2030 and works towards nature positivity.

CCR, GODESS and HUMLOG warmly welcome you to join our joint-seminars!

Hanken maintains a high level of ambition towards quality and development with decades of experience in quality assurance.

When you know what you want, and what you need to get it, it is time to create a connection with employers. But how is that done?

Software in Computer Rooms

As a gesture of gratitude towards Hanken’s honorary donors, Hanken has appointed donor awards to the best performing bachelor and master students, as well as the best performing outgoing exchange students from Hanken.

One of our objectives in our research sub-strategy is to advocate responsibility and sustainability. To achieve this we aim to strongly encourage researchers’ efforts towards open science and open access of publications as well as expect all researchers to link their research projects and outputs to the Sustainable Development Goals.

Below you can find information about application times, the application process, conditions for grant awards, contact details and other important information. You can find the same information in the menu on the right-hand side.

The WREC Project seeks to reduce the adverse environmental consequences of humanitarian logistics through awareness, practical guidance, and real-time environmental expertise. The project is coordinated by the Global Logistics Cluster and supported by a coalition of humanitarian organizations.

When you know what path you want to pursue in your professional life and when you have discovered potential career altarnatives, it is time to make a decision.

Responsible Organising is a joint area of research across subjects at Hanken. This area was evaluated as category A (research of the highest international standard) by an international external evaluation panel in 2018.

Listen to Hanken's podcast Gyllene studietider with guests like Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronika Wiklund, Annamari Mingard and Björn Wahlroos. Hosts for the podcast are Hanken's former rector Karen Spens and the producer Hanna Westerholm.

The episodes are in Swedish.

Hanken offers non-degree students many different possibilities to take courses at Hanken, ranging from single courses to study modules in different subjects. We offer courses on all levels and both to students at other institutions of higher education and anyone wanting to learn.

Helsinki is the capital of Finland and the largest city in the country. Located in the south of Finland on the coast of the Gulf of Finland, Helsinki together with the metropolitan area have a population of approx. 1.4 million. Helsinki is a beautiful seaside city with an archipelago consisting of more than 300 islands. The city is big enough to offer a vibrant and lively urban lifestyle, yet small enough to be safe, charming and the beautiful Finnish nature is just a stone's throw away. 

CORE (sCience & human factOr for Resilient sociEty) responds to the call SU-DRS01-2018-2019-2020 - Human factors, and social, societal, and organisational aspects for disaster-resilient societies. CORE contributes to Horizon 2020’s focus on secure societies where citizens are facing increasingly threatening situations. It is built on the activities and results of previous and on-going projects and is driven by end-users within the consortium and their wider stakeholder networks. Recent natural and man-made disasters have shown gaps in the level of preparedness of European society for disasters, highlighting the importance of increasing risk awareness, which ensures a direct positive impact on citizen and organisational resilience among people and decision-makers in Europe. CORE will identify and use best practice and knowledge / learning from certain countries, such as Japan which experienced high levels of seismic, volcanic and tsunami risks but where risk awareness is high.

Blending this European specific and global best practice we will provide optimized actions and solutions to help restructure and rebuild socio-economic structures after a disaster that is essential for the European society. A key characteristic of disaster response is the uncertainty and dynamics of the situation and, as consequence, the need for an integrated systemic approach able to (i) deliver appropriate and bespoke interventions also according to the human and social specificities in affected areas and populations (ii) empower adequate and collaborative co-management (governance based on socio-ecological systems) of crisis from citizens’ side.

Here we have two videos from Hanken in Helsinki and Hanken in Vaasa for you to get a glimpse of our campuses. Below you will also find links to various useful pages for you to find your way at Hanken, in student life and also other services outside Hanken that may be good to know.

Awards for scholarly publications 2021.

Awards for scholarly publications 2023.

Awards for scholarly publications 2024.

Wallenberg Center for Financial Research

Below general conditions for grant awards

Commonly asked questions regarding the MMWAH corpus and its collection.

If you want to be listed as affiliated researcher with additional info about your research then do not hesitate to send us (ccr@hanken.fi) w. name, title, email, research interests (max two sentences); 2 links to highlighted open access publications.

Apply for the Anders Wall Scholarship of 200 000 SEK, deadline for applications 24.10.2025!

If you want advise on how to plan your studies you can visit the study counsellors during their opening hours.

The project has the aim to facilitate trainings for UNICEF field personnel in the area of warehouse and inventory management.

The Stiftelsen Svenska Handelshögskolan/Hanken Support Foundation (the Foundation) was established in May 1932 under the name Stiftelsen Svenska Handelshögskolan i Helsingfors.

The research track in economics is a more technical track and it is the main avenue towards PhD studies at Helsinki GSE.

Donations to Hanken are directed towards the donation fund. The donation fund provides continuous returns and is a long-term contribution to Hanken.

You find information on Hanken WLAN, User rights/Id, printing and copying, and information about systems and software used at Hanken on the IT pages.

Hanken offers individual coaching for students and doctoral researchers. With the help of a coach, you can formulate goals, make a concrete action plan, and take steps towards your goal.

Do you have an anniversary coming up? Does your company want to secure access to Swedish-speaking business graduates in the future? Would you like to challenge someone?

If you want to study Management and Organisation in English, you apply to the International Strategy and Sustainability programme in Helsinki or the Marketing and Management programme in Vaasa.

On this page, you can find information about completing the Corporate Responsibility module as a non-degree participant at Hanken. Non-degree participants are individuals who are not studying towards a degree at Hanken.

Ever since the 2030 Agenda for Sustainable Development was adopted in 2015, there has been an increased expectation and demand from HANKEN’s stakeholders- Corporations, Government, Funding Organisations, partners, civil society to integrate SDGs.

Do you want to develop advanced expertise in business analysis and financial reporting? Master’s studies in accounting provide you with deep knowledge and practical experience that prepare you to advance in your career.

The project called SAFE-MET has the aim to examine and test ways to strengthen societies’ resilience to climate and weather related hazards, and to enhance the multi-disciplinary climate change research in Zambia and Malawi.

The HUMLOG Institute rewards every second year one Master’s student and every third year one Doctoral researcher who have been writing the best theses in Humanitarian Logistics. 2027 the nominations will be for one Master's student and one Doctoral researcher.

The Hanken International Talent initiative aims to support international degree students integration to Finnish working life and society. It offers a variety of exciting ways to enrich your experience during your studies, expand your local network and develop your career path.

The Fazer Award is given every other year to a Master’s student who has demonstrated good study performance and highlights or works actively on issues related to equality, the environment and sustainable development, transparency or social issues. The application round takes place 1–31 October 2025.

Are you interested in refreshing what you learned during your studies? Or do you want to gain insights into a completely new area to stay up-to-date with developments in the society around you? Welcome to explore Hanken’s range of courses for those interested in lifelong learning.

Aiming for a career in the world of finance? This page gives you an overview of Hanken’s Bachelor's Programme in Finance. You’ll get to know more about the skills and knowledge you’ll gain during your studies, how the programme is structured, and the opportunities that await after graduation.

Via Hanken's whistleblowing channel, a person who, in work-related activities at Hanken, receives information about or suspicion of activities that harm the public interest in the areas specified below, can report their suspicion. Through the whistleblowing channel, Hanken wants to prevent and detect any misconduct and protect those who report misconduct.

A theme week around the United Nations Sustainable Development Goals (SDGs) will be held for the second time at Hanken in Helsinki and Vaasa from 19th to 26th November 2019. Students, staff and stakeholders are warmly welcome on board to collectively realise the global goals and sustainable development. All exhibitions and events are free of charge!

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

Critical materials refer to either materials that are not sufficiently available or materials that are dangerous. It is important to secure the reliable and undisturbed availability of metals and other materials necessary for ICT applications, communications and new environmental and energy technologies. In the circular economy of cities, critical materials are needed for instance, in households, buildings, infrastructures, and high technology products. These critical materials must be reclaimed for recycling and reuse towards the end of the product lifecycle.

The Department focuses on the two major subjects of Accounting and Commercial law. These subjects are integrated and linked together in order to offer the student a more holistic view of business, law and commercial practice. The Department's courses afford students the opportunity to study an exciting range of related topics. Research and teaching at the Department are  aimed towards giving students a good theoretical foundation, in addition to the acquisition of practical and relevant skills required in the marketplace.

The Summer Schools in Humanitarian Operations Management (SOMA) was hosted from December 9th to December 13th in Rio de Janeiro, Brazil, with a second part hosted from June 16th to June 20th of 2025 in Helsinki, Finland. This PhD and Masters level intensive course will dive into the operations surrounding humanitarian operations and disaster assistance with instruction from globally recognized leaders in the humanitarian operations research field. The summer school also serves as a forum for operations management students from all over the world to exchange research, concepts, and develop internetional networks.

PW totalförsvarsresiliens i NATO project aims to explore the societal implications of NATO membership on critical infrastructure and crisis preparedness in Finland and Sweden. With the recent geopolitical shifts, including the war in Ukraine and both countries joining NATO, the project seeks to understand how these changes impact societal resilience. The study will compare the different approaches and journeys of Finland and Sweden in the sphere of total defence and comprehensive security. It will also explore how critical infrastructure and supply chains need to be reoriented to support Nordic integration across defence and crisis preparedness. The research is a collaboration between the Swedish Defence University and the Hanken School of Economics, leveraging their expertise in total defence and crisis preparedness.

The library regulations

This page covers estimations of costs of applying, immigration and living in Finland as a student. Please read this page carefully to be sure you can sustain a life in Finland.

Here you will find practical tips to organise your everyday life if you are new to Finland.

Hanken School of Economics has been selected as one of the 21 universities globally, and the only Nordic university, to participate in the Aiming Higher series, made by BBC StoryWorks.

Conference Registration:

Instructions for how to register as present and information about the yearly sticker for the student card

Take courses in marketing – learn skills that are in demand on the job market.

Assurance of Learning (AoL) är en central del av Hankens processer för kvalitetsuppföljning. AoL är en datadriven kontinuerlig förbättringsprocess vars syfte är att följa upp och förbättra de studerandes lärande.

Configure your eduroam and you get access to wireless network at Hanken and all over the world.

On Wednesday August 15 from 09:30 to 11:30hrs at Hanken School of Economics, Arkadiankatu 22, 00100 Helsinki, Room A411

Instructions for the study calendar in Sisu

Instructions for the application for extension of the study right

Doctoral dissertations from the Department of Marketing

The Innovation Index is designed to highlight the perspective of consumers. This is because consumers, rather than experts or business representatives, are the most important stakeholders for assessing a company's innovation capacity.

Below you will find step-by-step instructions on how to apply in the rolling admission round to Master’s degree studies in English.

Instructions for the graduation request in Sisu

Dr. Marek Gnusowski has been visiting the Research Center CERS at Hanken in Helsinki in September. He says companies should understand better the importance of services marketing.

Hanken & SSE Executive Education increases the level of business competence both locally and globally by offering a wide range of leadership development programmes for both individuals and companies.

Co-worker Oriented Value Proposition Alignment - Project
Funded by the Finnish Work Environment Fund
Time: April – October 2023

Below you will find step-by-step instructions on how to apply for Bachelor’s degree studies in English.

Instructions for transfer of credits in Sisu

What you need to do if you have not registered annually on time and have lost your right to study

UniSport’s prices for alumni

This page covers the steps you need to take in order for your admission offer to become final if your admission offer is conditional.

Information regarding the evaluation for tenure and promotion from assistant professor to associate professor.

Information regarding the evaluation for appointment and promotion from associate professor to full professor.

On these pages you will find the most important steps to take as a new student. The tasks are approximately listed in chronlogical order, even though many tasks can be completed in the same timeframe.

The research tradition and approach at CERS follow the Nordic School's mantra: Dare to be different.

Students who arrive in Finland need to ensure that they have health insurance with full coverage for the whole study time of their degree in case of any illness or accident.

On this page you will find instructions on annual registration for bachelor's, master's, and doctoral students.

På den här sidan hittar du länkar till Moodle, en plattform för kursmaterial, Sisu, samt Exam, programmet för e-tentamina. Mera information om Hankens kurser och studieplaner finns i Sisu.

Hanken School of Economics works with some carefully chosen recruitment agents. You will find who they are and the Code of Conduct they are bound by on this page.

Do you need housing to start your studies at Hanken? Here you find information about student housing both in Helsinki and in Vaasa and link to other sources.

Hanken & SSE Executive Education increases the level of business competence both locally and globally by offering a wide range of leadership development programmes for both individuals and companies.

As a researcher, it is important to be able to identify and avoid predatory journals and conferences. These phenomena undermine the credibility of scientific research and can negatively impact the reputation and visibility of individual researchers.

Here you will find information on the student unions at each campus

Welcome to the page of Entrepreneurship, Management and Organisation. Here you can read more about what studies in Entrepreneurship, Management and Organisation contains, and what you can work with after your studies. You can also read about our current research projects and our research centers.

Magisterstudier marknadsföring kan studeras både på engelska och svenska. Välj språk för sidan för att läsa om det program du är intresserad av.

Information about Helsinki, where to sleep, what to do, and how to get there.

Helpful addresses, info about service breaks and AV.

Doktorera i ämnet marknadsföring, forskarstudier i marknadsföring.

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This exclusive collaboration invites one company each year to work closely with advanced marketing students and faculty on a real-world business challenge related to service-driven strategy.

On this page you can find general information regarding all applications in Sisu. The specific instructions for each application can be found in the menu to the right.

Here you will find information on how to apply for a residence permit if you study in Finland.

Hanken celebrates its 110 year anniversary with an art exhibition.

The Innovation Index is a national ranking of the most innovative companies in Finland according according to the Finnish consumers. This is because consumers, rather than experts or business representatives, are the most important stakeholders for assessing a company's innovation capacity.

Hanken New Ventures Startup Program består av en innovationsmottagning och tillväxttjänst som erbjuder verktyg och stöd för dig som vill vidareutveckla din affärsidé.

Hanken Centre of Accounting, Finance and Governance has created an academic informal collaboration network of established researchers within the subjects of Accounting, Finance and Governance: The AFG Centre Honorary Fellows.

The AFG Centre Honorary Fellows are presented one by one on the Centre's LinkedIn page starting in February 2021. More detailed information on the AFG Centre Honorary Fellows is updated here as the presentations proceed.

On this page you will find the list of events organised for newly admitted students.

The Finnish Innovation Index (FII) is a study of consumer perceptions of the innovativeness of Finnish companies.

Information about Frontiers in Service 2026 registrations

The Innovation Index is designed to highlight the perspective of consumers. This is because consumers, rather than experts or business representatives, are the most important stakeholders for assessing a company's innovation capacity.

On this page we gather some more practical information and instructions for your participation at the conferment ceremony.

Welcome to the subject of Marketing! On this page, you can find more information about studying Marketing at various levels – from bachelor’s to PhD – and what that means for you as a student. Additionally, you can find a summary of the research being conducted at our research center CERS.

HUVA-project tackles the hardest problem companies are faced with today: how to enable and motivate people to perform in the fierce market environment

Press releases in Swedish can be found by changing the language to Swedish.

We provide employers different channels to strengthen their brand and image with our students.

The International Alumni Day is a yearly-organised event in different locations around the world.

InnoVäxthus is a project aimed at implementing demand-driven production in Ostrobothnia's greenhouse complex. The project is led by Senior Scientist Irene Vänninen from the Natural Resources Institute of Finland, and it started in 2016.

Hanken Center for Accounting, Finance and Governance har skapat ett akademiskt informellt samarbetsnätverk av etablerade forskare inom ämnena Accounting, Finance and Governance: AFG Center Honorary Fellows.

AFG Center Honorary Fellows presenteras en efter en på centrets LinkedIn -sida med början i februari 2021. Mer detaljerad information om AFG Center Honorary Fellows uppdateras här när presentationerna fortskrider.

Here you can get acquainted with the HUMLOG Institutes Board of Directors

Här finns information för föräldrar till nya internationella studerande.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2, bringing together top scholars and thought leaders to explore the future of service.

Reserve Books

Collaborate with us at the Erling-Persson Centre for Entrepreneurship!

Press releases in Swedish can be found by changing the language to Swedish.

Information on the scholarship for current degree students or alumni of GBSN member schools from developing countries.

Press releases in Swedish can be found by changing the language to Swedish.

Rector and Deans

On this page you'll find information on things to do and discover while in Helsinki as well as some quick facts about Finland.

At the solemn conferment ceremony on the 1st of November 2024, Hanken confers Honorary Doctorates upon nine persons in recognition of their outstanding academic achievements or cultural and societal activities.

Here we have gathered all information that is relevant for you who already are a degree student at Hanken. Some information is behind login. Click on the links below to read more.

Välkommen! Här hittar du information om Hanken.

Find here the pictures of the event!

The project aims to address challenges related to data-driven business, including data breach, misuse, intimacy, ownership and employee techno-stress, by developing a strategic leadership tool.

All Hanken graduates represent the school and are thus ambassadors. Hanken is very proud and grateful for all the role models that exist around the school and welcomes collaboration with alumni. Within Hanken there is also a group of alumni who are involved in the development of Hanken’s core operation and are thereby appointed Hanken Ambassadors. The Hanken Ambassadors contribute greatly to the development of Hanken as an international business school with close ties to the business community.

The library is available to anyone who needs information in economics, business and management.

Contact information for open university and non-degree studies at Hanken

Vill du förbättra dina kunskaper i svenska och finska på ett roligt och avslappnat sätt tillsammans med svenskspråkiga och finskspråkiga studerande? 

CERS - Centre for Relationship Marketing and Service Management is at the forefront when it comes to Service Marketing Research.

Mikael Still (65) och Silas Magana (34) vid Hanken i Vasa är en sällsynt lyckad match i mentorskap. Relationen har ända sedan paret började träffas i september 2020 präglats av respekt, värme och lyhördhet.
Vilken är deras hemlighet och hur går de tillväga när de träffas? Vad behövs för att bli en god mentor? Och hur får adepten maximalt utbyte? Kunde du tänka dig att bli Hanken mentor?

When you fill out the application form you will be requested to submit attachments. If you do not attach them, your application will not be processed further. Only submit the requested attachments, no other attachments will be considered. Submit the attachments as high-quality scanned PDF-files.

Information about the Student Union membership and Student card.

Here you can find instructions for the composite thesis.

On Monday September 23, from 09:00 to 12:00 at Hanken School of Economics, Auditorium Futurum

Vi bedriver forskning vid Hankens Center för språk och affärskommunikation.

Through collaboration with CERS, companies can gain access to the latest research and tools on relationship marketing and service management. CERS in turn benefits by gaining knowledge of current business issues affecting companies.

Information om kursanmälan.

Considering a PhD in Finance? Here you can learn more about how the programme is structured, what the studies include, and how you develop as a researcher. You’ll also find information about financial support and how the programme prepares you for future academic careers.

This page contains information about how you can find your completed credits in Sisu. Read through all the instructions on this page before you contact us regarding the credits.

Mentorship is a tool for both personal and professional development.

The Nordic School Spirit is the driving force of the researchers in CERS. It guides to step aside and confront what you do not agree with and never be restricted by existing or dominating theories, frameworks, or methods.

CERS, Centre for Relationship Marketing and Service Management, celebrated its 25th anniversary on 18 September 2019, at Hanken School of Economics in Helsinki, under the theme "Service Transforming Society - Society Transforming Service".

Information about Frontiers in Service 2026 submissions

Den här sidan handlar om en marknadsföringsekonoms karriärmöjligheter.

Professor Maria Holmlund-Rytkönen as visiting researcher in New Zealand

Although Finland ranks highly in global innovation statistics, the country continues to struggle with turning innovations into international commercial success.

BREAK PRO, programmet som hjälper dig ta pauser när du annars är stilla!

Learn more about studies in Management and Organisation.

Students who have a reading disability may borrow text books as talking books.

This page contains basic information for parents of new degree students.

Här hittar du information om tyska språket, våra kurser i affärskommunikation på tyska och dina möjligheter att få starkare kunskaper i tyska. Nere på sidan hittar du kontaktinformation.

Press releases in Swedish can be found by changing the language to Swedish.

Samarbetskurser 2025-2026 / Co-op courses 2025-2026

Instructions for Sisu for doctoral researchers

Information on all degree programmes offered.

Information about exchange studies outside the Hanken exchange programme.

In the registration to the teaching the time of the registration doesn’t matter. This means you are as likely to get a spot in the teaching regardless of whether you register on the last or first day of the registration period.

Read about what Helsinki has to offer its students.

The Finance subject organizes brown bag seminars in cooperation with the Accounting subject.

Om du frånvaroanmäler dig kan du inte anmäla dig till kurser och tenter, avlägga prestationer eller utexamineras.

Vill du lära dig fånga trender, upptäcka din kreativitet, bygga upp ditt nätverk, positionera dig inför framtiden? Delta i Hanken New Ventures innovationsseminarier, idétävlingar, företagsuppdrag och möten med entreprenörer! Här hittar du den senaste informationen om våra kommande evenemang.

Evenemangen är öppna för alla studerande - välkomna med!

The Kvarken – be my guest project, focuses on investigating local residents' interest in and engagement with local tourism development, and their views on how destinations can be more accessible without exceeding the area's ecological carrying capacity.

Här kan du läsa mer om vad Helsingfors har att erbjuda som studiestad.

Press releases in Swedish can be found by changing the language to Swedish.

Would you be interested in cooperating with the HUMLOG Institute? Below you can find possibilities for both organisations and individuals.

Här hittar du information om hur du som studerande söker uppehållstillstånd för att få studera i Finland.

On this page, we have gathered all of Hanken's professors and their areas of expertise. They will gladly give interviews and comment on current societal phenomena. If you have any questions about our experts, please contact Senior Communications Specialist Marlene Günsberg, tel. +358 40 3521212 or e-mail: marlene.gunsberg@hanken.fi.