The Nordic School of Service is introduced to Japan. While there was previously a Japanese translation of the book, "Service Management and Marketing," which embodies the Nordic School approach, this current publication delves deeper.

The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2, bringing together top scholars and thought leaders to explore the future of service.

On this page, we have gathered all of Hanken's professors and their areas of expertise. They will gladly give interviews and comment on current societal phenomena. If you have any questions about our experts, please contact Senior Communications Specialist Marlene Günsberg, tel. +358 40 3521212 or e-mail: marlene.gunsberg@hanken.fi.

Professor (emeritus), Christian Grönroos, is the initiator and first chair of CERS, Centre for Relationship Marketing and Service Management at Hanken School of Economics, one of the first research centres in the service research area. He is also one of the fathers of the school of service marketing and management that internationally has been labelled the Nordic School of Service Thought and is considered one of the leading scholars pioneering modern service marketing research.

På den här sidan har vi samlat alla Hankens professorer och deras expertisområden. De ställer gärna upp för intervjuer i media och kommenterar aktuella samhällsfenomen. Om du har frågor gällande våra experter kan du kontakta senior kommunikationsspecialist Marlene Günsberg, 040 3521212, marlene.gunsberg@hanken.fi.

CERS is the leading centre of service research in Finland. In 2024, CERS celebrates 30 years of service excellence.

För att försäkra sig om att den bästa kandidaten blir vald kompletteras allt oftare intervjuerna med psykologiska tester, s.k. lämplighetstester, för att bedöma sökandes lämplighet och kompetens för tjänsten.

CERS is a leading research and knowledge centre that focuses on research in service and relationship marketing.

The Summer Schools in Humanitarian Operations Management (SOMA) was hosted from December 9th to December 13th in Rio de Janeiro, Brazil, with a second part hosted from June 16th to June 20th of 2025 in Helsinki, Finland. This PhD and Masters level intensive course will dive into the operations surrounding humanitarian operations and disaster assistance with instruction from globally recognized leaders in the humanitarian operations research field. The summer school also serves as a forum for operations management students from all over the world to exchange research, concepts, and develop internetional networks.

The winners are two distinguished pioneers of service research branch, Professors Mary Jo Bitner and Stephen Brown from Arizona State University. We wanted to know more about their thoughts of services marketing and academic life!

Hanken & SSE Executive Education increases the level of business competence both locally and globally by offering a wide range of leadership development programmes for both individuals and companies.

Do you want to understand how goods, services, and information move across the globe? Here you’ll get an insight into the minor studies in Supply Chain Management (SCM). You’ll learn about what you’ll study, how the courses are structured, and what opportunities await after graduation.

Hankens inköpsfakturor sakgranskas och godkänns (attesteras) i applikationen SAP Martti.

Hur du rapporterar efter din utbytestermin

"The Nordic School: Service Marketing and Management for the Future". Download free and read what is the essence of the Nordic way of service research.

Here we have two videos from Hanken in Helsinki and Hanken in Vaasa for you to get a glimpse of our campuses. Below you will also find links to various useful pages for you to find your way at Hanken, in student life and also other services outside Hanken that may be good to know.

A special issue on relationship marketing in the Journal of Services Marketing, edited by CERS researchers Johanna Gummerus and Christian Kowalkowski, together with Catharina von Koskull from the University of Vaasa.

The Grönroos Award acknowledges pioneering and innovative advancements in service research in the spirit of the Nordic School of Marketing thought.

In the complex realm of humanitarian operations, waste poses a formidable challenge, threatening the sustainability of critical endeavours. The deployment of field hospitals and livelihood programmes with waste-picking components exacerbate the issue, demanding urgent attention. Conventional waste management methods fall short, contributing to environmental degradation and jeopardising the well-being of waste pickers. In this context, the EU-funded WORM project will revolutionise waste management in the humanitarian sector through innovative solutions and a collaborative, multi-stakeholder approach. Specifically, it will integrate bio-based technological solutions, leverage procurement for waste reduction, improve waste management methods and prioritise the sustainable livelihoods of waste pickers. WORM unites medical and humanitarian organisations, suppliers, logistics providers, waste management services and academic partners.

Hanken School of Economics is a proud member of the Pan-European Seal (PES) Traineeship Programme, endorsed by world-leading organizations in the field of intellectual property (IP) – the European Union Intellectual Property Office (EUIPO) and the European Patent Office (EPO). This collaboration provides our students with the opportunity to embark on a unique professional journey by becoming trainees at EUIPO/EPO. Both offices welcome trainees from various majors, encompassing IP as well as diverse economic and business disciplines.

Information om hur du ska förbereda dig för din utbytestermin

Sök Anders Wall-stipendiet på 200 000 SEK senast 24.10.2025!

Här hittar du svar på frågår om MMWAH-korpusen och om datadonationer.

Hanken School of Economics is a leading, internationally accredited university with more than a 115 years of experience in education and research in economics and business administration.

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Hankens podcast Gyllene studietider gästas bland annat av Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronica Wiklund, Ann-Mari Mingard och Björn Wahlroos. Värdar för podden är Hankens tidigare rektor Karen Spens och podcastens producent Hanna Westerholm.

Join our events and learn more about yourself and what your studies might lead to!

The Consumer Newsscape Project researches how consumers use news in their everyday lives. What different types of experiences can news consumption lead to?

På den här sidan kan du läsa om vilken service du kan vänta dig på Hanken.

The project aims to address challenges related to data-driven business, including data breach, misuse, intimacy, ownership and employee techno-stress, by developing a strategic leadership tool.

Wallenberg Center for Financial Research

Discussing career options with a mentor gave Melina Weckman new ambitions. For Oskar Storsjö, becoming a mentor helped him develop his leadership skills.

Hanken & SSE Executive Education increases the level of business competence both locally and globally by offering a wide range of leadership development programmes for both individuals and companies.

The HUMLOG Institute rewards each year one Master’s student and every second year one Doctoral student who have been writing the best theses in Humanitarian Logistics.

Telefon: +358 (0)40 3521 265 (servicedisken)
E-post: biblioteket@hanken.fi

Enheten för forskning och internationella ärenden ansvarar för och arbetar med Hankens internationalisering, forskningsservice, bibliotek och inkubatorverksamhet.

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Nyttiga hjälpadresser och info om serviceavbrott

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

CERS, Centre for Relationship Marketing and Service Management, celebrated its 25th anniversary on 18 September 2019, at Hanken School of Economics in Helsinki, under the theme "Service Transforming Society - Society Transforming Service".

Learn more about Hanken Business Lab's incubation services.

Enheten erbjuder stöd för service riktat till hela högskolan.

På den här sidan hittar du kontaktuppgifter till Servicecentret Certia, som administrerar en del av Hankens ekonomiförvaltning.

Pre-Conference Workshop 2 (June 29): How to Make Theoretical Contributions in Service Research

Har du frågor om antagningen eller din ansökan? Ta kontakt med Hankens ansökningsservice via något av kontaktsätten nedan.

Successful customer experiences are essential for both customer satisfaction and the wellbeing of service personnel.

Here is a list of study services offered to you as a student at Hanken. The services are grouped under the thematic areas of short study matters, study counselling, exchange studies, study psychologist, study coaching, psychotherapy and student chaplain.

All BSc and MSc students who have registered present should pay a health care fee, which entitles to the use the full range of services of the Finnish Student Health Service (FSHS). In addition, Hanken offers services of a study coach, a study psychologist and a psychotherapist.

This exclusive collaboration invites one company each year to work closely with advanced marketing students and faculty on a real-world business challenge related to service-driven strategy.

Book and request books, journal articles, teaching, tutorials and inter-library service.

Who has the right to a user ID for Hanken's IT services?

Did you know that you can post vacancies, internship positions, thesis commissions and job shadowing opportunities through Hanken's Career Services?

Insurance and health services

CERS - Centre for Relationship Marketing and Service Management is at the forefront when it comes to Service Marketing Research.

This theme includes research on how service and market systems can contribute to individual and societal well-being as well as reduce suffering in the world. It lies at the intersection of service research, consumer research, and macromarketing.

As a student, faculty, staff or guest at Hanken you have access to wireless networks in both Helsinki and Vaasa. You need to login with your Hanken id to access the service.

No matter how far you have come with your career plans or what your job seeking situation is, we at Career Services can offer you resources.

Career Services act as a link between students and the corporate world, helping our students to find relevant employment.

This page provides information about Hanken's incentive system for teaching development, including awards, funding and recognition that are available to apply for.

The Office of Education and Digital Services is responsible for and develops the processes for admissions, as well as studies and teaching at all levels.

When you know what you want, and what you need to get it, it is time to create a connection with employers. But how is that done?

The project called SAFE-MET has the aim to examine and test ways to strengthen societies’ resilience to climate and weather related hazards, and to enhance the multi-disciplinary climate change research in Zambia and Malawi.

Ahead of the main program on June 29th, Frontiers in Service 2026 will host pre-conference workshops.

This is an industry collaboration project where the researcher works closely with the partner company, a logistics service provider offering circular economy (CE) services. The research focuses on extending the lifespan and circularity of consumer electronics. The academic focus of the project is to deepen the understanding of supply chains and logistics in this context and to theorize circular business models and ecosystems, utilizing rich data insights gained from industry collaboration. The industry impact and practical learnings are an important part of the project. It aims to provide knowledge that can help Finnish industry drive sustainable growth through the extension of product lifespans, thereby strengthening societal resilience. The results should support Finnish industry in developing the capabilities needed to take advantage of EU regulation and CE business opportunities.

Information about Frontiers in Service 2026 submissions

Hanken was awarded the “HR Excellence in Research” logo by the European Commission in spring 2015. An internal review for renewal assessment was carried out in the view of our strategy in 2021 and submitted in January 2022. Hanken submitted a revised HRS4R Strategy and Action Plan for renewal to the European Commission in May 2023. The external renewal assessment including a site visit was approved in June 2024.

Helpful addresses, info about service breaks and AV.

Dr. Marek Gnusowski has been visiting the Research Center CERS at Hanken in Helsinki in September. He says companies should understand better the importance of services marketing.

Software in Computer Rooms

Phone: +358 (0)40 3521 265 (service desk)
Email: library@hanken.fi

Do you have any questions related to admission or your application? The Admissions Services are happy to answer your questions. Find out below how to best reach us!

Learn about library's services that facilitate publishing at Hanken.

CERS research projects open a wide view to the world of academic research of relationship marketing and services.

A selection of videos made in CERS over the years, about services, customer, and research. Have a cup of coffee and enjoy!

We at Career Services organise Career Coffee once a month in Helsinki. Career Coffee is an informal coffee event where all students are welcome to discuss careers, internships and opportunities.

The unit offers support for the service functions to the university.

CERS network consists of our faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, and of our visitors and associated researchers.

The main goal of the project is to improve human health and wellbeing by developing new digital nature-based service models for social and health care.

Many Finnish small and medium-sized enterprises (SMEs) in business-to-business (B2B) markets are pioneering sustainable products and services. However, successfully selling these offerings and making profits present unique challenges.

Information for 2026 Frontiers in Service Conference Attendees Hotel Options

Information about the program for the 2026 Frontiers in Service Conference

This 2020-2021 Hanken Vaasa mentor-mentee relationship is – if not a match made in heaven – then clearly one that is full of respect, warmth and learning. Mikael Still (65) and Silas Magana (34) hit it off from day one last September. So, what is their secret? What does it take to be a good mentor? And mentee, for that matter? Could you consider becoming one?

Hanken International Talent is Hanken’s initiative to support international degree students’ integration to Finnish working life and society. Founded in 2017, Hanken HIT has developed from a project to an important part of our services to the students.

Information about Frontiers in Service 2026 registrations

Through collaboration with CERS, companies can gain access to the latest research and tools on relationship marketing and service management. CERS in turn benefits by gaining knowledge of current business issues affecting companies.

Meet other international students at HIT events and get support in navigating life, career, and culture in Finland – with Hanken Career Services and HIT team.

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

When you know what path you want to pursue in your professional life and when you have discovered potential career altarnatives, it is time to make a decision.

Bachelor studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

Master studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

NB! You cannot register for courses unless you have created your study plan in Sisu and added the course you want to register for!

As a gesture of gratitude towards Hanken’s honorary donors, Hanken has appointed donor awards to the best performing bachelor and master students, as well as the best performing outgoing exchange students from Hanken.

On this page you'll find useful links to Moodle, our learning platform, Sisu, and Exam, an e-exam software. More information about Hanken's courses and study plans can be found in Sisu.

The Hanken International Talent initiative aims to support international degree students integration to Finnish working life and society. It offers a variety of exciting ways to enrich your experience during your studies, expand your local network and develop your career path.

Below you can find information about application times, the application process, conditions for grant awards, contact details and other important information. You can find the same information in the menu on the right-hand side.

The WREC Project seeks to reduce the adverse environmental consequences of humanitarian logistics through awareness, practical guidance, and real-time environmental expertise. The project is coordinated by the Global Logistics Cluster and supported by a coalition of humanitarian organizations.

Listen to Hanken's podcast Gyllene studietider with guests like Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronika Wiklund, Annamari Mingard and Björn Wahlroos. Hosts for the podcast are Hanken's former rector Karen Spens and the producer Hanna Westerholm.

The episodes are in Swedish.

If you want advise on how to plan your studies you can visit the study counsellors during their opening hours.

As trailblazer for the Physical Internet, ReMuNet pursues the vision to enable and incentivize synchro-modal relay-transport on European rail, road, and inland waterways to increase the holistic network resilience. It significantly reduces emissions and boosts freight transport corridor efficiency in case of disruptive events.

You find information on Hanken WLAN, User rights/Id, printing and copying, and information about systems and software used at Hanken on the IT pages.

Below you will find all different types of waste listed as we sort at Hanken.

After taking a course, students should evaluate it and this way help to develop the teaching at Hanken.

PW totalförsvarsresiliens i NATO project aims to explore the societal implications of NATO membership on critical infrastructure and crisis preparedness in Finland and Sweden. With the recent geopolitical shifts, including the war in Ukraine and both countries joining NATO, the project seeks to understand how these changes impact societal resilience. The study will compare the different approaches and journeys of Finland and Sweden in the sphere of total defence and comprehensive security. It will also explore how critical infrastructure and supply chains need to be reoriented to support Nordic integration across defence and crisis preparedness. The research is a collaboration between the Swedish Defence University and the Hanken School of Economics, leveraging their expertise in total defence and crisis preparedness.

Helsinki is the capital of Finland and the largest city in the country. Located in the south of Finland on the coast of the Gulf of Finland, Helsinki together with the metropolitan area have a population of approx. 1.4 million. Helsinki is a beautiful seaside city with an archipelago consisting of more than 300 islands. The city is big enough to offer a vibrant and lively urban lifestyle, yet small enough to be safe, charming and the beautiful Finnish nature is just a stone's throw away. 

Faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, in alphabetical order. Contact: firstname.lastname@hanken.fi

If you want to be listed as affiliated researcher with additional info about your research then do not hesitate to send us (ccr@hanken.fi) w. name, title, email, research interests (max two sentences); 2 links to highlighted open access publications.

CORE (sCience & human factOr for Resilient sociEty) responds to the call SU-DRS01-2018-2019-2020 - Human factors, and social, societal, and organisational aspects for disaster-resilient societies. CORE contributes to Horizon 2020’s focus on secure societies where citizens are facing increasingly threatening situations. It is built on the activities and results of previous and on-going projects and is driven by end-users within the consortium and their wider stakeholder networks. Recent natural and man-made disasters have shown gaps in the level of preparedness of European society for disasters, highlighting the importance of increasing risk awareness, which ensures a direct positive impact on citizen and organisational resilience among people and decision-makers in Europe. CORE will identify and use best practice and knowledge / learning from certain countries, such as Japan which experienced high levels of seismic, volcanic and tsunami risks but where risk awareness is high.

Blending this European specific and global best practice we will provide optimized actions and solutions to help restructure and rebuild socio-economic structures after a disaster that is essential for the European society. A key characteristic of disaster response is the uncertainty and dynamics of the situation and, as consequence, the need for an integrated systemic approach able to (i) deliver appropriate and bespoke interventions also according to the human and social specificities in affected areas and populations (ii) empower adequate and collaborative co-management (governance based on socio-ecological systems) of crisis from citizens’ side.

Hanken offers a number of services to the corporate world and society and is a natural partner when it comes to research cooperation, training and education, student relations and communication.

Professor Emeritus of Marketing, and the founder of the Services Research Center CERS Christian Grönroos has published a retrospective article of his career in Journal of Historical Research in Marketing.

Food Innovation is one of CERS 'research and development areas. CERS’ focus is on customer-oriented operating models and service strategies in cooperation with the food industry. One of the Food Innovation projects is the Lyftkraft project.

The Frontiers in Service Conference 2026 is brought to life by a passionate team of faculty and students from Hanken and CERS. From our conference co-chairs to the essential support staff, every member’s contribution, skill, and perspective plays a vital role in shaping the conference experience. Meet the people behind the event here:

Awards for scholarly publications 2021.

Awards for scholarly publications 2023.

Awards for scholarly publications 2024.

Wallenberg Center for Financial Research

Below general conditions for grant awards

The Hanken International Talent programme offers a set of sessions during spring 2026, each with its own theme, all designed to help you make connections, gain practical insights and take meaningful steps toward your professional and personal growth. Explore Finnish work culture, entrepreneurship and alumni experiences while building your network and developing new skills.

The events are held in English. Register now via the individual event links below to secure your spot.

Commonly asked questions regarding the MMWAH corpus and its collection.

We hope that you want to share your knowledge and experience

CCR, GODESS and HUMLOG warmly welcome you to join our joint-seminars!

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars!

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars.

Hanken aims to be carbon neutral by 2030 and works towards nature positivity.

Apply for the Anders Wall Scholarship of 200 000 SEK, deadline for applications 24.10.2025!

Hanken maintains a high level of ambition towards quality and development with decades of experience in quality assurance.

The project has the aim to facilitate trainings for UNICEF field personnel in the area of warehouse and inventory management.

The Stiftelsen Svenska Handelshögskolan/Hanken Support Foundation (the Foundation) was established in May 1932 under the name Stiftelsen Svenska Handelshögskolan i Helsingfors.

The research track in economics is a more technical track and it is the main avenue towards PhD studies at Helsinki GSE.

Donations to Hanken are directed towards the donation fund. The donation fund provides continuous returns and is a long-term contribution to Hanken.

Here you can find the slides from presentations and key takeaways from the sub-group discussions on SDG Implementation across Teaching, Research, and Partnerships. Happy Reading!

Hanken offers individual coaching for students and doctoral researchers. With the help of a coach, you can formulate goals, make a concrete action plan, and take steps towards your goal.

Do you have an anniversary coming up? Does your company want to secure access to Swedish-speaking business graduates in the future? Would you like to challenge someone?

If you want to study Management and Organisation in English, you apply to the International Strategy and Sustainability programme in Helsinki or the Marketing and Management programme in Vaasa.

Responsible Organising is a joint area of research across subjects at Hanken. This area was evaluated as category A (research of the highest international standard) by an international external evaluation panel in 2018.

On this page, you can find information about completing the Corporate Responsibility module as a non-degree participant at Hanken. Non-degree participants are individuals who are not studying towards a degree at Hanken.

When you get an internship, it pays to prepare carefully in order to get the full benefit from your experience in regard to your onward studies as well as to your future career.

Ever since the 2030 Agenda for Sustainable Development was adopted in 2015, there has been an increased expectation and demand from HANKEN’s stakeholders- Corporations, Government, Funding Organisations, partners, civil society to integrate SDGs.

Do you want to develop advanced expertise in business analysis and financial reporting? Master’s studies in accounting provide you with deep knowledge and practical experience that prepare you to advance in your career.

Sustainable campus activities and our progress towards carbon neutrality and minimising ecological footprint are overseen by the Sustainability Group. The term of office for the Sustainability Group is 15.2.2024–31.7.2026. The group consists of:

This workshop is first of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research, and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

The HUMLOG Institute rewards every second year one Master’s student and every third year one Doctoral researcher who have been writing the best theses in Humanitarian Logistics. 2027 the nominations will be for one Master's student and one Doctoral researcher.

The HUMLOG Institute arranges in collaboration with GBSN - Global Business School Network an international virtual competition, focused on developing local solutions to problems related to humanitarian logistics. The winning team will be offered a 5,000 USD prize to be used towards continuing education or training.

Hanken offers non-degree students many different possibilities to take courses at Hanken, ranging from single courses to study modules in different subjects. We offer courses on all levels and both to students at other institutions of higher education and anyone wanting to learn.

The Fazer Award is given every other year to a Master’s student who has demonstrated good study performance and highlights or works actively on issues related to equality, the environment and sustainable development, transparency or social issues. The application round takes place 1–31 October 2025.

Are you interested in refreshing what you learned during your studies? Or do you want to gain insights into a completely new area to stay up-to-date with developments in the society around you? Welcome to explore Hanken’s range of courses for those interested in lifelong learning.

Aiming for a career in the world of finance? This page gives you an overview of Hanken’s Bachelor's Programme in Finance. You’ll get to know more about the skills and knowledge you’ll gain during your studies, how the programme is structured, and the opportunities that await after graduation.

One of our objectives in our research sub-strategy is to advocate responsibility and sustainability. To achieve this we aim to strongly encourage researchers’ efforts towards open science and open access of publications as well as expect all researchers to link their research projects and outputs to the Sustainable Development Goals.

Via Hanken's whistleblowing channel, a person who, in work-related activities at Hanken, receives information about or suspicion of activities that harm the public interest in the areas specified below, can report their suspicion. Through the whistleblowing channel, Hanken wants to prevent and detect any misconduct and protect those who report misconduct.

Due to the outbreak of the COVID-19 virus, most of our daily interactions have completely shifted to the digital world. In light of this shift caused by the outbreak, Virtual Business Lab - Meetup was created. It is a concept that aims to provide the community spirit of the Hanken Business Lab in a digital setting.

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

A theme week around the United Nations Sustainable Development Goals (SDGs) will be held for the second time at Hanken in Helsinki and Vaasa from 19th to 26th November 2019. Students, staff and stakeholders are warmly welcome on board to collectively realise the global goals and sustainable development. All exhibitions and events are free of charge!

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

Critical materials refer to either materials that are not sufficiently available or materials that are dangerous. It is important to secure the reliable and undisturbed availability of metals and other materials necessary for ICT applications, communications and new environmental and energy technologies. In the circular economy of cities, critical materials are needed for instance, in households, buildings, infrastructures, and high technology products. These critical materials must be reclaimed for recycling and reuse towards the end of the product lifecycle.

The Department focuses on the two major subjects of Accounting and Commercial law. These subjects are integrated and linked together in order to offer the student a more holistic view of business, law and commercial practice. The Department's courses afford students the opportunity to study an exciting range of related topics. Research and teaching at the Department are  aimed towards giving students a good theoretical foundation, in addition to the acquisition of practical and relevant skills required in the marketplace.

Responsible Organising is a research collaboration between three institutes: CCR, GODESS, and HUMLOG. Its researchers focus on a variety of subjects including Commercial Law, Management and Organisation, Management and Politics, Marketing, Supply Chain Management, and Social Responsibility. The research within RO is organized into three clusters that work together in a synergistic and interrelated manner.

Welcome to the HUMLOG Institute!

The yearly homecoming day "Hankendagen" gathers hundreds of alumni back to Hanken!

Who are we? What are our goals? What are we doing? Which expertise can we provide? Find all those answers in this section!

Welcome to 5th Annual Responsible Organising Stakeholder Conference
Tuesday November 8, 2022, Hybrid ( all times EEST (UTC +2)

På denna sida hittar du information om GPA-kravet, GMAT och GRE.

Information

På denna sida hittar du information om GPA-kravet och lämplighetstest för doktorsutbildningen.

Learn more about studies in Management and Organisation.

Welcome to the SIHTI project website! The content is provided in both English and Finnish.
Tervetuloa SIHTI hankkeen verkkosivulle! Sisältö on saatavilla suomeksi ja englanniksi.

A presentation of the databases available at Hanken

HUMLOG and World Humanitarian Forum have signed a partnership agreement.

Hanken Svenska handelshögskolan har blivit utvald som ett av de 21 universitet globalt och enda nordiska universitetet, som deltar i serien Aiming Higher som görs av BBC StoryWorks.

Hanken's organisation in a nutshell.

Information om att skriva sin magisteravhandling på engelska

Att välja karriär är en process, inte ett enskilt val!

Here you can get acquainted with the HUMLOG Institutes Board of Directors

The Finnish Innovation Index (FII) is a study of consumer perceptions of the innovativeness of Finnish companies.

The Finnish Innovation Index (FII) is a national measure of the perceived innovativeness of companies among Finnish customers.

Here you find information on how to apply to Master's degree studies in English at Hanken.

Co-worker Oriented Value Proposition Alignment - Project
Funded by the Finnish Work Environment Fund
Time: April – October 2023

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

Behöver du stöd för att hitta fokus då du jobbar med din avhandling? Har du svårt att komma igång på morgonen? Eller känner du dig ensam med att sitta och kämpa med din avhandling? Då är co-writing på Teams något för dig.

Internationella alumndagen ordnas årligen på olika ställen i världen.

An internship is a part of your career planning and is about getting in contact with the working life, that is, step 4 in your career planning process.

Find out more about majoring in Marketing on the PhD-level.

Press releases in Swedish can be found by changing the language to Swedish.

Welcome to the Finance subject pages. Here you can learn more about what studying the subject involves and the knowledge you’ll develop through the courses. You’ll also find information about our doctoral studies and research as well as our brown bag research seminars.

Magisterstudier marknadsföring kan studeras både på engelska och svenska. Välj språk för sidan för att läsa om det program du är intresserad av.

Med digital salstentamen avses en tentamen, som kursens samtliga deltagare skriver samtidigt med sin egen dator under övervakning på Hanken.

Information om utrymmen och räddningsplan

Här listas studietjänster som du som studerande vid Hanken har möjlighet att ta del av. Tjänsterna är grupperade under temaområdena korta studieärenden, studievägledning, utbytesstudier, studiepsykologen, studiecoaching.

Explore the career paths of Hanken alumni!

You can check and edit your own details in Sisu on the My profile page, which can be found in the top menu bar.

At the solemn conferment ceremony on the 1st of November 2024, Hanken confers Honorary Doctorates upon nine persons in recognition of their outstanding academic achievements or cultural and societal activities.

Why should you join Hanken School of Economics?

HUVA-project tackles the hardest problem companies are faced with today: how to enable and motivate people to perform in the fierce market environment

Läs mera om Hanken Business Labs inkubationstjänster.

Press releases in Swedish can be found by changing the language to Swedish.

The project Relief Supply Chain Management has the aim to further the understanding of Supply Chain Management in disaster relief.

Candidates applying to this call will be considered for ELLIS Institute PI positions and simultaneously for a tenure-track position at Hanken.

Press releases in Swedish can be found by changing the language to Swedish.

Read more about the research outline of the project here.

Press releases in Swedish can be found by changing the language to Swedish.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi löytyvät englanninkielisiltä sivuilta.
For press releases in English, please switch to the English webpages.

Hankens organisation är uppdelad i undervisande och forskande enheter och stödenheter.

Här har vi samlat de vanligaste frågorna vi stöter på då det gäller mediakontakter. Ifall du inte hittar svar på dina frågor här, kan du kontakta info@hanken.fi.

Welcome to read more about the only Bachelor in Business programme offered in Helsinki, Finland by a triple accredited business school. Below you will find information on the structure of the programme and the available majors.

The library offers support and tools that facilitate your research in each of your research stage at Hanken:

Complete a selection of courses within supply chain management and social responsibility at Hanken.

Career opportunities

Press releases in Swedish can be found by changing the language to Swedish.

Press releases in Swedish can be found by changing the language to Swedish.

The province of Ostrobothnia holds untapped tourism development that remains unexploited. The Ostrobothnia Tourism Roadmap 2030 project's vision is to transform Ostrobothnia into a vibrant tourist destination, leveraging its captivating archipelago and countryside to attract both domestic and foreign tourists. For this to be successful, there is a need to cooperate even more. Through the project, the aim is to foster cooperation, build networks, and establish a shared vision among the stakeholders within the province of Ostrobothnia.

Studerande som har läsnedsättning kan låna inlästa kursböcker.

Rector and Deans

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

We have a new programme in Supply Chain Management.

Become the knowledge producer of tomorrow and beyond. The application period for our PhD programme opens in the end of 2026.

Press releases in Swedish can be found by changing the language to Swedish.

Here you will find practical tips to organise your everyday life if you are new to Finland.

Information om kandidatstudier i ämnet marknadsföring finns på både engelska och svenska. Välj sidans språk för att läsa om det program du är intresserad av. Observera att ämnet marknadsföring kan studeras vid båda våra campus i Helsingfors och Vasa men dessa har olika kurser.

En kort genomgång av IT på Hanken för nya användare

Fair rules of play for all, to foster an even better and more responsible business culture – that is the essence of Hanken Code of Conduct. All employees, students, members of decision making bodies and partners are expected to follow this Code of Conduct.

Journal database for Hanken Alumni

Hanken School of Economics has been selected as one of the 21 universities globally, and the only Nordic university, to participate in the Aiming Higher series, made by BBC StoryWorks.

Accounting offers a solid education for a professional career in business, such as CGR accountant, financial director, accounting manager or financial analyst.

Hanken offers Diploma Programmes starting 2026. Diploma programmes are a unique opportunity to deepen your knowledge in a subject area.

The Hanken Magazine highlights new research and knowledge and sheds light on current study issues. It also includes debate articles, columns, book tips and the academic year's doctoral dissertations.

Kontaktuppgifter för institutionen för företagsledning och organisation.

Årets största karriärmässa på Hanken sker i år torsdagen den 8.10.2026!

Samarbetskurser 2025-2026 / Co-op courses 2025-2026

Hanken offers a selection of courses within IP Law at Hanken.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

Här hittar du information för dig som är ny internationell studerande och har familj som kommer med dig till Finland.

Centre of Corporate Responsibility (CCR), and the Department of Marketing at Hanken would like to invite you to two open research seminars with visiting researcher Farzad Khan on Thursday 31.8 and Friday 1.9 respectively at Hanken School of Economics

 Träffa andra internationella studenter på HIT evenemang och få stöd i att navigera livet, karriären och kulturen i Finland – med Hankens Karriärtjänster och HIT team.

På denna sida finns steg för steg-anvisningar för ansökan till Hankens doktorsutbildning 2026.

The ambition of the Erling-Persson Centre for Entrepreneurship is to be known for its excellent research within the field of entrepreneurship and family businesses.

Vill du förstå hur varor, tjänster och information rör sig över världen? Här får du en inblick i biämnesstudierna i logistik och samhällsansvar. Du får läsa om vad du lär dig under studierna, hur kurserna är utformade och vilka möjligheter som öppnas efter examen.

Kandidater som ansöker till denna befattning kommer att beaktas för både en position som ansvarig forskare (PI) inom Ellis Institute och samtidigt för en befattning inom Hankens forskningsbetonade karriärstig (tenure track).

Press releases in Swedish can be found by changing the language to Swedish.

Environment Handbook

This page covers estimations of costs of applying, immigration and living in Finland as a student. Please read this page carefully to be sure you can sustain a life in Finland.

How could we increase sustainability in urban last mile deliveries? Can innovations both reduce the negative effects of e-commerce and simultaneously create a top delivery system for consumers? Hanken School of Economics is coordinating a Nordic research project that will dive into these questions.

Hanken International Talent-programmet erbjuder fem sessioner under våren 2026, var och en med sitt eget tema. Alla är utformade för att hjälpa dig att skapa kontakter och ta betydelsefulla steg i din professionella och personliga utveckling.

Utforska finländsk arbetskultur, entreprenörskap och alumners erfarenheter – samtidigt som du bygger nätverk och utvecklar nya färdigheter. Evenemangen hålls på engelska. Anmäl dig redan nu via de enskilda evenemangen nedan för att säkra din plats.

Learn more about studying IP Law within the Hanken Master's Degree Programme.

The Bachelor in Business programme at Hanken melds management and entrepreneurship studies, emphasizing sustainability and innovation. This program equips students with a comprehensive understanding of HR, strategy, international business, business ethics, as well as contemporary topics like artificial intelligence and circular economy.

Hanken har fyra institutioner och ett center för språk och affärskommunikation.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

International Advisory Board (IAB)

Passionate about Humanitarian Logistics? Interested in writing a PhD about this subject? Find information here about our Doctoral Studies!

Vid doktorspromotionen den 1 november 2024 promoveras nio hedersdoktorer, som genom vetenskaplig, kulturell eller samhällelig verksamhet har gjort sig förtjänta av titeln hedersdoktor.

Ongoing research

På den här sidan kan du läsa om behörighetskrav och urvalsprocess för utbytesstudier vid Hankens samarbetsuniversitet.

Cookie Policy

When you sign the User Agreement, you are obliged to use your ID correctly and comply with Hanken's rules.

We provide employers different channels to strengthen their brand and image with our students.

There are endless different career paths a graduate from Hanken can take.

Biblioteket är öppet för alla som behöver information inom ekonomi.

Research seminar of Professor Jeremy Moon, on Thursday April 27th, 2017 from 10:00 to 11:30

Doctoral thesis: Friendly staff most valuable for retail bank customers over time

The first step in your career planning is to go deeper into yourself and clarify what your values, motives, competences and interests are.

Here you can find answers to Frequently Asked Questions about Sisu. If you can't find an answer to your question here or elsewhere on the instruction pages, please contact the study councellors for assistance with Sisu. Don't email the teachers with issues in Sisu.

Hanken har ett samarbetsavtal med Fulbright Finland Foundation om samarbete inom ramen för Fulbright Finlands Distinguished Chairs stipendieprogram. Hanken deltar även i flera ASLA-Fulbright cost-share-stipendieprogram.

Högskolans närvaroanmälda grundexamenstuderande har rätt till studenthälsovård och Hanken erbjuder fler olika samtalstjänster.

Studerande ska efter att de gått en kurs utvärdera den, och hjälpa på så sätt att utveckla undervisningen på Hanken.

The Partner Programme at Hanken offers long-term partnerships between the corporate world and Hanken.

Do you have an interest in languages and enjoy facilitating group discussions? 

List of systems that use Shibboleth login, as well as HAKA classification of users by role

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

The Nordic School Spirit is the driving force of the researchers in CERS. It guides to step aside and confront what you do not agree with and never be restricted by existing or dominating theories, frameworks, or methods.

JobTeaser is also available for Hanken's alumni.

Press releases in Swedish can be found by changing the language to Swedish.

You must be able to identify yourself with a passport, official ID or electronically with Finnish bank codes in order to receive your user ID for Hanken's network. You must also change your password before your user account can be used.

Students who arrive in Finland need to ensure that they have health insurance with full coverage for the whole study time of their degree in case of any illness or accident.

Take four steps. To choose a career is a process, not a separate choice!

Studies, research and normal work require a number of different programs for administration, communication, as well as for presenting information.

All students new to Finland, must register with some authorities.

The library is available to anyone who needs information in economics, business and management.

Instructions for how to register as present and information about the yearly sticker for the student card

This project on Cascading Innovation Innovation Upstream the Supply Chain through Procurement Processes (CAIUS) has the aim to develop an understanding for innovation in public procurement processes.

This page contains information about the accessibility on Hanken's website as well as contact details for feedback regarding web accessibility.

Here you will finds tips on how to write a research proposal. The advice is predominantly for already active doctoral students applying for funding.

Doctoral dissertations from the Department of Marketing

Contact information, opening hours, maps and addresses.

The Hanken password policy is approved by ITR on 7.3.2017

UniSport’s prices for alumni

How long is the user ID and user rights in effect?

iThenticate is mainly used for doctoral thesis plagiarism check.

The library is open for all who need information on the subject of economy.

Mikael Still (65) och Silas Magana (34) vid Hanken i Vasa är en sällsynt lyckad match i mentorskap. Relationen har ända sedan paret började träffas i september 2020 präglats av respekt, värme och lyhördhet.
Vilken är deras hemlighet och hur går de tillväga när de träffas? Vad behövs för att bli en god mentor? Och hur får adepten maximalt utbyte? Kunde du tänka dig att bli Hanken mentor?

The team for Corporate Relations and Outreach

Breakfast seminar on Tuesday, June 6th, 2017 from 08:30 to 11:30

Information on the scholarship for current degree students or alumni of GBSN member schools from developing countries.

When you are registered as absent you cannot participate in courses or exams or graduate.

After completing a broad academic education, there are many opportunities available to you in the job market!

Administration and support units

The Office of Research and International Affairs is responsible for and working with Hanken's internationalisation, international quality assurance, the library and the Hanken Business Lab.

Work on your CV or LinkedIn profile!

On these pages you will find the most important steps to take as a new student. The tasks are approximately listed in chronlogical order, even though many tasks can be completed in the same timeframe.

If you wish to register as absent the first year of enrolment, you are only allowed to do so based on legal reasons and by presenting the required documentation.