Finnish Innovation Index - the most innovative companies according to Finnish consumers

Assembly hall
Finnish Innovation Index
Finnish Innovation Index (FII) är en studie av konsumenternas uppfattning om finländska företags innovationsförmåga. (Mera information på engelska nedan)

Join us to listen to this year’s most innovative companies 9 June 2022 at 14.00-15.30. The event will be broadcasted live from Hanken in Helsinki and participation will occur online.

The Finnish Innovation Index (FII) method is developed by Hanken School of Economics, and it enables a ranking of the most innovative companies as perceived by Finnish consumers, which was done for the first time in 2021.

The event features a panel discussion with some of the most innovative companies according to Finnish consumers. It will showcase key success factors, strategies and visions for promoting innovation in Finnish business.

Join the event and listen to the ranking of the most innovative companies on the Finnish market! 

Register here (by 7 June)



Welcoming words

The 2022 Finnish innovation index (FII): The most innovative companies in Finland in 2022 
Kristina Heinonen, Professor of Marketing, Hanken School of Economics

Why care about what customers think about companies’ ability to innovate?
Tor W. Andreassen, Professor, Norwegian School of Economics NHH

Innovations offering novel solutions to societal and environmental challenges
Lerzan Aksoy, Professor of Marketing, and Timothy Keiningham, Professor of E-Commerce

Panel discussion with companies discussing how customers determine the success of innovations.

Participants include:

  • Nathalie Ahlström, President and CEO at Fiskars Group
  • Johan Berg, CEO at LUMENE Group
  • James Dedman, Vice President at Fazer Foodtech
  • Suvi-Elina Enqvist, Head of Innovation Works at Marimekko

Closing words

The event will be hosted by Camilla Wardi (Head of Corporate Relations and Outreach at Hanken School of Economics).

Speakers and topics

Kristina Heinonen

Kristina Heinonen is Professor of Service and Relationship Marketing and the director of the Centre for Relationship Marketing and Service Management (CERS) at Hanken School of Economics. Dr. Heinonen is a Fulbright alumni from the University of Massachusetts, USA. Kristina Heinonen has developed the Finnish Innovation Index at Hanken’s research centre CERS. The FII measures the innovativeness capacity of companies as perceived by Finnish consumers.

Tor W. Andreassen

Tor W. Andreassen is Professor of Innovation and the Director of the research center Digital Innovations for sustainable Growth (DIG) at the Department of Strategy and Management at NHH Norwegian School of Economics (NHH). He is the founder of the Norwegian Customer Satisfaction Barometer (BI) and the Norwegian Innovation Index (NII) that is now adopted in several countries.

Lerzan Aksoy

Lerzan Aksoy is Associate Dean of Strategic Initiatives, Professor of Marketing and Managing Director of the Responsible Business Coalition at Fordham University’s Gabelli School of Business, USA.

Timothy Keiningham

Timothy Keiningham is the J. Donald Kennedy Endowed Chair in E-Commerce at St. John’s University, USA.

In collaboration with

FII partners

The seminar will be held in English. The seminar is free of charge and is open to register by 7 June.

The participation link will be sent via e-mail to all registered participants 8 June.

Hanken withholds the right to adjustments in the programme.

Please contact with questions regarding the event.