The Nordic School of Service is introduced to Japan. While there was previously a Japanese translation of the book, "Service Management and Marketing," which embodies the Nordic School approach, this current publication delves deeper.

Hanken School of Economics’ Solemn Conferment of Doctoral Degrees will take place in Helsinki in the Assembly Hall Friday 1 November at 2 p.m. Members of the academic staff gather in auditorium Maximum on the second floor by 1.45 p.m. and will enter the Assembly Hall when the other guests have taken their seats.

Do you want to understand how goods, services, and information move across the globe? Here you’ll get an insight into the minor studies in Supply Chain Management (SCM). You’ll learn about what you’ll study, how the courses are structured, and what opportunities await after graduation.

The winners are two distinguished pioneers of service research branch, Professors Mary Jo Bitner and Stephen Brown from Arizona State University. We wanted to know more about their thoughts of services marketing and academic life!

"The Nordic School: Service Marketing and Management for the Future". Download free and read what is the essence of the Nordic way of service research.

In the complex realm of humanitarian operations, waste poses a formidable challenge, threatening the sustainability of critical endeavours. The deployment of field hospitals and livelihood programmes with waste-picking components exacerbate the issue, demanding urgent attention. Conventional waste management methods fall short, contributing to environmental degradation and jeopardising the well-being of waste pickers. In this context, the EU-funded WORM project will revolutionise waste management in the humanitarian sector through innovative solutions and a collaborative, multi-stakeholder approach. Specifically, it will integrate bio-based technological solutions, leverage procurement for waste reduction, improve waste management methods and prioritise the sustainable livelihoods of waste pickers. WORM unites medical and humanitarian organisations, suppliers, logistics providers, waste management services and academic partners.

A special issue on relationship marketing in the Journal of Services Marketing, edited by CERS researchers Johanna Gummerus and Christian Kowalkowski, together with Catharina von Koskull from the University of Vaasa.

The Grönroos Award acknowledges pioneering and innovative advancements in service research in the spirit of the Nordic School of Marketing thought.

Here we have two videos from Hanken in Helsinki and Hanken in Vaasa for you to get a glimpse of our campuses. Below you will also find links to various useful pages for you to find your way at Hanken, in student life and also other services outside Hanken that may be good to know.

Här hittar du svar på frågår om MMWAH-korpusen och om datadonationer.

Är du en Hankenstudent med ett entreprenöriellt tankesätt och ambitionen att bygga, leda eller utveckla företag och nya idéer? Sök Anders Wall-stipendiet på 200 000 SEK senast 16.10.2026!

Hankens podcast Gyllene studietider gästas bland annat av Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronica Wiklund, Ann-Mari Mingard och Björn Wahlroos. Värdar för podden är Hankens tidigare rektor Karen Spens och podcastens producent Hanna Westerholm.

På den här sidan kan du läsa om vilken service du kan vänta dig på Hanken.

Wallenberg Center for Financial Research

The HUMLOG Institute rewards each year one Master’s student and every second year one Doctoral student who have been writing the best theses in Humanitarian Logistics.

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Telefon: +358 (0)40 3521 265 (servicedisken)
E-post: biblioteket@hanken.fi

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

Funded by the Peter Wallenberg Foundation, the project explores how to strengthen the resilience and environmental sustainability of Nordic freight transport and supply chains. Through parallel Society Quest processes in Finland and Sweden, researchers and societal stakeholders will jointly identify key challenges and develop priorities for future research, development, and Nordic collaboration. Society Quest is a structured co-creation method in which researchers, industry, and public-sector actors move step by step from articulating a shared societal challenge to concrete directions for joint action.

Nyttiga hjälpadresser och info om serviceavbrott

The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2, bringing together top scholars and thought leaders to explore the future of service.

CERS, Centre for Relationship Marketing and Service Management, celebrated its 25th anniversary on 18 September 2019, at Hanken School of Economics in Helsinki, under the theme "Service Transforming Society - Society Transforming Service".

Enheten erbjuder stöd för service riktat till hela högskolan.

Helpful addresses, info about service breaks and AV.

På den här sidan hittar du kontaktuppgifter till Servicecentret Certia, som administrerar en del av Hankens ekonomiförvaltning.

Har du frågor om antagningen eller din ansökan? Ta kontakt med Hankens ansökningsservice via något av kontaktsätten nedan.

Learn more about Hanken Business Lab's incubation services.

Here is a list of study services offered to you as a student at Hanken. The services are grouped under the thematic areas of short study matters, study counselling, exchange studies, study psychologist, study coaching, psychotherapy and student chaplain.

Professor (emeritus), Christian Grönroos, is the initiator and first chair of CERS, Centre for Relationship Marketing and Service Management at Hanken School of Economics, one of the first research centres in the service research area. He is also one of the fathers of the school of service marketing and management that internationally has been labelled the Nordic School of Service Thought and is considered one of the leading scholars pioneering modern service marketing research.

The NORD-PRELOG project aims to strengthen preventive emergency logistics and preparedness through collaboration between humanitarian organizations, business service providers, and volunteer networks in Finland and Sweden. Responding to growing risks from climate-related disasters, pandemics, and geopolitical instability, the project focuses on developing knowledge and practical solutions that enhance preparedness before crises escalate.

Book and request books, journal articles, teaching, tutorials and inter-library service.

All BSc and MSc students who have registered present should pay a health care fee, which entitles to the use the full range of services of the Finnish Student Health Service (FSHS). In addition, Hanken offers services of a study coach, a study psychologist and a psychotherapist.

This exclusive collaboration invites one company each year to work closely with advanced marketing students and faculty on a real-world business challenge related to service-driven strategy.

Across Europe, demographic change, population ageing, evolving health needs, and technological developments are creating new challenges and opportunities for individuals, organizations, and healthcare systems. Understanding how societies can support longer, healthier, and more fulfilling lives while maintaining resilient communities and services has become an increasingly important societal priority. These developments raise important questions about how value can be created, innovation fostered, and organizations, services, and institutions transformed to support health, well being, and resilience across society.

Ett Cotutelle-avtal är en formell överenskommelse mellan två universitet som gör det möjligt för en doktorand att bedriva sina doktorandstudier under gemensam handledning av handledare vid båda universiteten. Doktoranden tillbringar vanligtvis perioder vid respektive universitet och erhåller, efter att ha uppfyllt samtliga krav, examen från båda universiteten. På denna sida hittar du som examenshandledare information om hur du ansöker om ett Cotutelle-avtal.

Se till att du har en realistisk plan för handledningen av doktoranden och avsätter tillräckligt med tid för att slutföra ansökan samt besvara e-post från ansökningsservicen och doktorsprogrammet. Doktoranden måste antas till Hanken, och ett avtal måste undertecknas mellan Hanken och partneruniversitetet. Det rekommenderas att avsätta 2–3 månader för denna process.

Who has the right to a user ID for Hanken's IT services?

Did you know that you can post vacancies, internship positions, thesis commissions and job shadowing opportunities through Hanken's Career Services?

Insurance and health services

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

CERS - Centre for Relationship Marketing and Service Management is at the forefront when it comes to Service Marketing Research.

As a student, faculty, staff or guest at Hanken you have access to wireless networks in both Helsinki and Vaasa. You need to login with your Hanken id to access the service.

This theme includes research on how service and market systems can contribute to individual and societal well-being as well as reduce suffering in the world. It lies at the intersection of service research, consumer research, and macromarketing.

No matter how far you have come with your career plans or what your job seeking situation is, we at Career Services can offer you resources.

Career Services act as a link between students and the corporate world, helping our students to find relevant employment.

When you know what you want, and what you need to get it, it is time to create a connection with employers. But how is that done?

CERS is the leading centre of service research in Finland. In 2024, CERS celebrates 30 years of service excellence.

This is an industry collaboration project where the researcher works closely with the partner company, a logistics service provider offering circular economy (CE) services. The research focuses on extending the lifespan and circularity of consumer electronics. The academic focus of the project is to deepen the understanding of supply chains and logistics in this context and to theorize circular business models and ecosystems, utilizing rich data insights gained from industry collaboration. The industry impact and practical learnings are an important part of the project. It aims to provide knowledge that can help Finnish industry drive sustainable growth through the extension of product lifespans, thereby strengthening societal resilience. The results should support Finnish industry in developing the capabilities needed to take advantage of EU regulation and CE business opportunities.

Reflections from the 2026 Frontiers in Service Conference, exploring the essence of sisu—the Finnish spirit of resilience, determination, courage, and perseverance—and how it resonated throughout the conference, its conversations, research, encounters, and shared experiences.

Hanken was awarded the “HR Excellence in Research” logo by the European Commission in spring 2015. An internal review for renewal assessment was carried out in the view of our strategy in 2021 and submitted in January 2022. Hanken submitted a revised HRS4R Strategy and Action Plan for renewal to the European Commission in May 2023. The external renewal assessment including a site visit was approved in June 2024.

Successful customer experiences are essential for both customer satisfaction and the wellbeing of service personnel.

CERS is a leading research and knowledge centre that focuses on research in service and relationship marketing.

This page provides information about Hanken's incentive system for teaching development, including awards, funding and recognition that are available to apply for.

Dr. Marek Gnusowski has been visiting the Research Center CERS at Hanken in Helsinki in September. He says companies should understand better the importance of services marketing.

Do you have any questions related to admission or your application? The Admissions Services are happy to answer your questions. Find out below how to best reach us!

Phone: +358 (0)40 3521 265 (service desk)
Email: library@hanken.fi

CERS research projects open a wide view to the world of academic research of relationship marketing and services.

CERS network consists of our faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, and of our visitors and associated researchers.

We at Career Services organise Career Coffee once a month in Helsinki. Career Coffee is an informal coffee event where all students are welcome to discuss careers, internships and opportunities.

A selection of videos made in CERS over the years, about services, customer, and research. Have a cup of coffee and enjoy!

Learn about library's services that facilitate publishing at Hanken.

The main goal of the project is to improve human health and wellbeing by developing new digital nature-based service models for social and health care.

Many Finnish small and medium-sized enterprises (SMEs) in business-to-business (B2B) markets are pioneering sustainable products and services. However, successfully selling these offerings and making profits present unique challenges.

The unit offers support for the service functions to the university.

Hanken International Talent is Hanken’s initiative to support international degree students’ integration to Finnish working life and society. Founded in 2017, Hanken HIT has developed from a project to an important part of our services to the students.

Through collaboration with CERS, companies can gain access to the latest research and tools on relationship marketing and service management. CERS in turn benefits by gaining knowledge of current business issues affecting companies.

When you know what path you want to pursue in your professional life and when you have discovered potential career altarnatives, it is time to make a decision.

Bachelor studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

Master studies in the Marketing subject can be studied in both English and Swedish. Choose the language of the page to read about the programme you want to.

As a gesture of gratitude towards Hanken’s honorary donors, Hanken has appointed donor awards to the best performing bachelor and master students, as well as the best performing outgoing exchange students from Hanken.

On this page you'll find useful links to Moodle, our learning platform, Sisu, and Exam, an e-exam software. More information about Hanken's courses and study plans can be found in Sisu.

Below you can find information about application times, the application process, conditions for grant awards, contact details and other important information. You can find the same information in the menu on the right-hand side.

The Hanken International Talent initiative aims to support international degree students integration to Finnish working life and society. It offers a variety of exciting ways to enrich your experience during your studies, expand your local network and develop your career path.

The WREC Project seeks to reduce the adverse environmental consequences of humanitarian logistics through awareness, practical guidance, and real-time environmental expertise. The project is coordinated by the Global Logistics Cluster and supported by a coalition of humanitarian organizations.

Listen to Hanken's podcast Gyllene studietider with guests like Elisabeth Rehn, Kimmo Sasi, Henrik Lax, Veronika Wiklund, Annamari Mingard and Björn Wahlroos. Hosts for the podcast are Hanken's former rector Karen Spens and the producer Hanna Westerholm.

The episodes are in Swedish.

As trailblazer for the Physical Internet, ReMuNet pursues the vision to enable and incentivize synchro-modal relay-transport on European rail, road, and inland waterways to increase the holistic network resilience. It significantly reduces emissions and boosts freight transport corridor efficiency in case of disruptive events.

You find information on Hanken WLAN, User rights/Id, printing and copying, and information about systems and software used at Hanken on the IT pages.

Below you will find all different types of waste listed as we sort at Hanken.

The project called SAFE-MET has the aim to examine and test ways to strengthen societies’ resilience to climate and weather related hazards, and to enhance the multi-disciplinary climate change research in Zambia and Malawi.

Helsinki is the capital of Finland and the largest city in the country. Located in the south of Finland on the coast of the Gulf of Finland, Helsinki together with the metropolitan area have a population of approx. 1.4 million. Helsinki is a beautiful seaside city with an archipelago consisting of more than 300 islands. The city is big enough to offer a vibrant and lively urban lifestyle, yet small enough to be safe, charming and the beautiful Finnish nature is just a stone's throw away. 

CORE (sCience & human factOr for Resilient sociEty) responds to the call SU-DRS01-2018-2019-2020 - Human factors, and social, societal, and organisational aspects for disaster-resilient societies. CORE contributes to Horizon 2020’s focus on secure societies where citizens are facing increasingly threatening situations. It is built on the activities and results of previous and on-going projects and is driven by end-users within the consortium and their wider stakeholder networks. Recent natural and man-made disasters have shown gaps in the level of preparedness of European society for disasters, highlighting the importance of increasing risk awareness, which ensures a direct positive impact on citizen and organisational resilience among people and decision-makers in Europe. CORE will identify and use best practice and knowledge / learning from certain countries, such as Japan which experienced high levels of seismic, volcanic and tsunami risks but where risk awareness is high.

Blending this European specific and global best practice we will provide optimized actions and solutions to help restructure and rebuild socio-economic structures after a disaster that is essential for the European society. A key characteristic of disaster response is the uncertainty and dynamics of the situation and, as consequence, the need for an integrated systemic approach able to (i) deliver appropriate and bespoke interventions also according to the human and social specificities in affected areas and populations (ii) empower adequate and collaborative co-management (governance based on socio-ecological systems) of crisis from citizens’ side.

NB! You cannot register for courses unless you have created your study plan in Sisu and added the course you want to register for!

Faculty, postdoctoral and doctoral researchers at the CERS Centre for Relationship Marketing and Service Management, in alphabetical order. Contact: firstname.lastname@hanken.fi

Hanken offers a number of services to the corporate world and society and is a natural partner when it comes to research cooperation, training and education, student relations and communication.

Professor Emeritus of Marketing, and the founder of the Services Research Center CERS Christian Grönroos has published a retrospective article of his career in Journal of Historical Research in Marketing.

Food Innovation is one of CERS 'research and development areas. CERS’ focus is on customer-oriented operating models and service strategies in cooperation with the food industry. One of the Food Innovation projects is the Lyftkraft project.

If you want to be listed as affiliated researcher with additional info about your research then do not hesitate to send us (ccr@hanken.fi) w. name, title, email, research interests (max two sentences); 2 links to highlighted open access publications.

Software in Computer Rooms

The Hanken International Talent programme offers a set of sessions during spring 2026, each with its own theme, all designed to help you make connections, gain practical insights and take meaningful steps toward your professional and personal growth. Explore Finnish work culture, entrepreneurship and alumni experiences while building your network and developing new skills.

The events are held in English. Register now via the individual event links below to secure your spot.

Wallenberg Center for Financial Research

Awards for scholarly publications 2024.

Awards for scholarly publications 2023.

Awards for scholarly publications 2021.

The Frontiers in Service Conference 2026 is brought to life by a passionate team of faculty and students from Hanken and CERS. From our conference co-chairs to the essential support staff, every member’s contribution, skill, and perspective plays a vital role in shaping the conference experience. Meet the people behind the event here:

Below general conditions for grant awards

The NORD-PRELOG project aims to strengthen preventive emergency logistics and preparedness through collaboration between humanitarian organizations, business service providers, and volunteer networks in Finland and Sweden. Responding to growing risks from climate-related disasters, pandemics, and geopolitical instability, the project focuses on developing knowledge and practical solutions that enhance preparedness before crises escalate.

Commonly asked questions regarding the MMWAH corpus and its collection.

We hope that you want to share your knowledge and experience

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars!

CCR, GODESS and HUMLOG warmly welcome you to join our new seminars.

CCR, GODESS and HUMLOG warmly welcome you to join our joint-seminars!

Hanken aims to be carbon neutral by 2030 and works towards nature positivity.

Hanken maintains a high level of ambition towards quality and development with decades of experience in quality assurance.

After taking a course, students are encourage to evaluate it and this way help to develop the teaching at Hanken.

The project has the aim to facilitate trainings for UNICEF field personnel in the area of warehouse and inventory management.

The Stiftelsen Svenska Handelshögskolan/Hanken Support Foundation (the Foundation) was established in May 1932 under the name Stiftelsen Svenska Handelshögskolan i Helsingfors.

The research track in economics is a more technical track and it is the main avenue towards PhD studies at Helsinki GSE.

Donations to Hanken are directed towards the donation fund. The donation fund provides continuous returns and is a long-term contribution to Hanken.

Here you can find the slides from presentations and key takeaways from the sub-group discussions on SDG Implementation across Teaching, Research, and Partnerships. Happy Reading!

Hanken offers individual coaching for students and doctoral researchers. With the help of a coach, you can formulate goals, make a concrete action plan, and take steps towards your goal.

Do you have an anniversary coming up? Does your company want to secure access to Swedish-speaking business graduates in the future? Would you like to challenge someone?

Are you a Hanken student with an entrepreneurial mindset and the ambition to build, lead, or develop businesses and new ideas? Apply for the Anders Wall Scholarship by 16 October 2026!

Responsible Organising is a joint area of research across subjects at Hanken. This area was evaluated as category A (research of the highest international standard) by an international external evaluation panel in 2018.

On this page, you can find information about completing the Corporate Responsibility module as a non-degree participant at Hanken. Non-degree participants are individuals who are not studying towards a degree at Hanken.

When you get an internship, it pays to prepare carefully in order to get the full benefit from your experience in regard to your onward studies as well as to your future career.

Do you want to develop advanced expertise in business analysis and financial reporting? Master’s studies in accounting provide you with deep knowledge and practical experience that prepare you to advance in your career.

Ever since the 2030 Agenda for Sustainable Development was adopted in 2015, there has been an increased expectation and demand from HANKEN’s stakeholders- Corporations, Government, Funding Organisations, partners, civil society to integrate SDGs.

Sustainable campus activities and our progress towards our carbon targets and minimising ecological footprint are overseen by the Sustainability Group. The term of office for the Sustainability Group is 1.8.2026–31.7.2028. The group consists of:

This workshop is first of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research, and administration in a way that embody our deepest aspirations for human organising?”

This workshop is part of Responsible Organising (RO) workshop series under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

The HUMLOG Institute rewards every second year one Master’s student and every third year one Doctoral researcher who have been writing the best theses in Humanitarian Logistics. 2027 the nominations will be for one Master's student and one Doctoral researcher.

The Fazer Award is given every year to a Master’s student who has demonstrated good study performance and highlights or works actively on issues related to equality, the environment and sustainable development, transparency or social issues. The application opens in the autumn term 2027.

Hanken offers non-degree students many different possibilities to take courses at Hanken, ranging from single courses to study modules in different subjects. We offer courses on all levels and both to students at other institutions of higher education and anyone wanting to learn.

The HUMLOG Institute arranges in collaboration with GBSN - Global Business School Network an international virtual competition, focused on developing local solutions to problems related to humanitarian logistics. The winning team will be offered a 5,000 USD prize to be used towards continuing education or training.

Are you interested in refreshing what you learned during your studies? Or do you want to gain insights into a completely new area to stay up-to-date with developments in the society around you? Welcome to explore Hanken’s range of courses for those interested in lifelong learning.

Aiming for a career in the world of finance? This page gives you an overview of Hanken’s Bachelor's Programme in Finance. You’ll get to know more about the skills and knowledge you’ll gain during your studies, how the programme is structured, and the opportunities that await after graduation.

If you want to study Management and Organisation in English, you apply to the International Strategy and Sustainability programme in Helsinki or the Marketing and Management programme in Vaasa. Students who have completed the Bachelor in Business programme may choose Management and Organisation as their major subject in English.

Via Hanken's whistleblowing channel, a person who, in work-related activities at Hanken, receives information about or suspicion of activities that harm the public interest in the areas specified below, can report their suspicion. Through the whistleblowing channel, Hanken wants to prevent and detect any misconduct and protect those who report misconduct.

One of our objectives in our research sub-strategy is to advocate responsibility and sustainability. To achieve this we aim to strongly encourage researchers’ efforts towards open science and open access of publications as well as expect all researchers to link their research projects and outputs to the Sustainable Development Goals.

This workshop is part of RO workshop series. In the fall of 2023 Hanken’s research area of strength Responsible Organising (RO) is organising a series of workshops under the heading “Envisioning the School of Organising”, posing a simple question: “How could we reimagine teaching, research and administration in a way that embody our deepest aspirations for human organising?”

Due to the outbreak of the COVID-19 virus, most of our daily interactions have completely shifted to the digital world. In light of this shift caused by the outbreak, Virtual Business Lab - Meetup was created. It is a concept that aims to provide the community spirit of the Hanken Business Lab in a digital setting.

A theme week around the United Nations Sustainable Development Goals (SDGs) will be held for the second time at Hanken in Helsinki and Vaasa from 19th to 26th November 2019. Students, staff and stakeholders are warmly welcome on board to collectively realise the global goals and sustainable development. All exhibitions and events are free of charge!

This 2020-2021 Hanken Vaasa mentor-mentee relationship is – if not a match made in heaven – then clearly one that is full of respect, warmth and learning. Mikael Still (65) and Silas Magana (34) hit it off from day one last September. So, what is their secret? What does it take to be a good mentor? And mentee, for that matter? Could you consider becoming one?

Hanken shows support for Ukraine by offering students who have fled the war an opportunity to continue studying. Totally 30 independent study rights in Vaasa and Helsinki will be granted. If the demand for these study rights exceeds 30, Rector may later decide separately that Hanken grants more. Studies conducted via an independent study right are free of charge. An independent study right cannot not entitle the student to a degree at Hanken.

The Department focuses on the two major subjects of Accounting and Commercial law. These subjects are integrated and linked together in order to offer the student a more holistic view of business, law and commercial practice. The Department's courses afford students the opportunity to study an exciting range of related topics. Research and teaching at the Department are  aimed towards giving students a good theoretical foundation, in addition to the acquisition of practical and relevant skills required in the marketplace.

Critical materials refer to either materials that are not sufficiently available or materials that are dangerous. It is important to secure the reliable and undisturbed availability of metals and other materials necessary for ICT applications, communications and new environmental and energy technologies. In the circular economy of cities, critical materials are needed for instance, in households, buildings, infrastructures, and high technology products. These critical materials must be reclaimed for recycling and reuse towards the end of the product lifecycle.

Funded by the Peter Wallenberg Foundation, the project explores how to strengthen the resilience and environmental sustainability of Nordic freight transport and supply chains. Through parallel Society Quest processes in Finland and Sweden, researchers and societal stakeholders will jointly identify key challenges and develop priorities for future research, development, and Nordic collaboration. Society Quest is a structured co-creation method in which researchers, industry, and public-sector actors move step by step from articulating a shared societal challenge to concrete directions for joint action.

The Summer Schools in Humanitarian Operations Management (SOMA) was hosted from December 9th to December 13th in Rio de Janeiro, Brazil, with a second part hosted from June 16th to June 20th of 2025 in Helsinki, Finland. This PhD and Masters level intensive course will dive into the operations surrounding humanitarian operations and disaster assistance with instruction from globally recognized leaders in the humanitarian operations research field. The summer school also serves as a forum for operations management students from all over the world to exchange research, concepts, and develop internetional networks.

PW totalförsvarsresiliens i NATO project aims to explore the societal implications of NATO membership on critical infrastructure and crisis preparedness in Finland and Sweden. With the recent geopolitical shifts, including the war in Ukraine and both countries joining NATO, the project seeks to understand how these changes impact societal resilience. The study will compare the different approaches and journeys of Finland and Sweden in the sphere of total defence and comprehensive security. It will also explore how critical infrastructure and supply chains need to be reoriented to support Nordic integration across defence and crisis preparedness. The research is a collaboration between the Swedish Defence University and the Hanken School of Economics, leveraging their expertise in total defence and crisis preparedness.

Här hittar du programmet för 7 och 8 november!

Assurance of Learning (AoL) är en central del av Hankens processer för kvalitetsuppföljning. AoL är en datadriven kontinuerlig förbättringsprocess vars syfte är att följa upp och förbättra de studerandes lärande.

To be eligible to apply in the main admission round you must fulfil the requirements below. Within the main admission you can apply to all Master's degree programmes at Hanken with tuition in English, except for the Double Degree programme with Umeå University in Sweden.

Yhteystiedot, aukioloajat, kartat ja osoitteet.

Som en del av vår strategi strävar vi efter att ansvarsfullhet och hållbarhet förespråkas i forskning. För att uppnå detta försöker vi uppmuntra forskare att lägga resurser på open science och open access publiceringar, samt förväntas alla forskare att koppla sin forskning och sina resultat till FNs Globala mål för hållbar utveckling.

Contact information for the Department of Management and Organisation

Here you can find the program for 7 and 8 November!

On this page you can find contact information for the Department of Marketing.

Rooms and areas for studying

Vad handlar huvudämnet företagsledning och organisation om? Vad lär man sig och vad kan man jobba med?

CERS operates in two different campuses, located in Helsinki and Vaasa

Vid doktorspromotionen den 1 november 2024 promoveras nio hedersdoktorer, som genom vetenskaplig, kulturell eller samhällelig verksamhet har gjort sig förtjänta av titeln hedersdoktor.

International partnerships and mobility team tasks and contact information

Co-worker Oriented Value Proposition Alignment - Project
Funded by the Finnish Work Environment Fund
Time: April – October 2023

"Our mission is to help start-ups, scale-ups, non-profit organisations and individuals to achieve significant growth"

Magisterstudier marknadsföring kan studeras både på engelska och svenska. Välj språk för sidan för att läsa om det program du är intresserad av.

Information om utrymmen och räddningsplan

Här listas studietjänster som du som studerande vid Hanken har möjlighet att ta del av. Tjänsterna är grupperade under temaområdena korta studieärenden, studievägledning, utbytesstudier, studiepsykologen, studiecoaching.

Welcome to SDG Week 2023 hosted by Hanken School of Economics!

Quantum is a versatile meeting place that offers access to databases of company and financial data allowing for handling of big data. Modern technology allows for streaming of all teaching and events as well as real-time following of financial news.

HUVA-project tackles the hardest problem companies are faced with today: how to enable and motivate people to perform in the fierce market environment

Hur du rapporterar efter din utbytestermin

Läs mera om Hanken Business Labs inkubationstjänster.

Contact information for open university and non-degree studies at Hanken

Hankens organisation är uppdelad i undervisande och forskande enheter och stödenheter.

Here you can get acquainted with the HUMLOG Institutes Board of Directors

On these pages you will find the most important steps to take as a new student. The tasks are approximately listed in chronlogical order, even though many tasks can be completed in the same timeframe.

Hanken Centre of Accounting, Finance and Governance has created an academic informal collaboration network of established researchers within the subjects of Accounting, Finance and Governance: The AFG Centre Honorary Fellows.

The AFG Centre Honorary Fellows are presented one by one on the Centre's LinkedIn page starting in February 2021. More detailed information on the AFG Centre Honorary Fellows is updated here as the presentations proceed.

The library offers support and tools that facilitate your research in each of your research stage at Hanken:

Studerande som har läsnedsättning kan låna inlästa kursböcker.

Hanken's pod archive

Hankens Alumnråd

En kort genomgång av IT på Hanken för nya användare

Information om kandidatstudier i ämnet marknadsföring finns på både engelska och svenska. Välj sidans språk för att läsa om det program du är intresserad av. Observera att ämnet marknadsföring kan studeras vid båda våra campus i Helsingfors och Vasa men dessa har olika kurser.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

Kontaktuppgifter för institutionen för företagsledning och organisation.

Tack för deltagande på mässan 2026!

Välkommen till SDG Vecka 2024 som arrangeras av Svenska Handelshögskolan!

On this page we gather some more practical information and instructions for your participation at the conferment ceremony.

Vill du förstå hur varor, tjänster och information rör sig över världen? Här får du en inblick i biämnesstudierna i logistik och samhällsansvar. Du får läsa om vad du lär dig under studierna, hur kurserna är utformade och vilka möjligheter som öppnas efter examen.

 Träffa andra internationella studenter på HIT evenemang och få stöd i att navigera livet, karriären och kulturen i Finland – med Hankens Karriärtjänster och HIT team.

Här hittar du information för dig som är ny internationell studerande och har familj som kommer med dig till Finland.

Kandidater som ansöker till denna befattning kommer att beaktas för både en position som ansvarig forskare (PI) inom Ellis Institute och samtidigt för en befattning inom Hankens forskningsbetonade karriärstig (tenure track).

På den här sidan kan du läsa om behörighetskrav och urvalsprocess för utbytesstudier vid Hankens samarbetsuniversitet.

Hanken International Talent-programmet erbjuder fem sessioner under våren 2026, var och en med sitt eget tema. Alla är utformade för att hjälpa dig att skapa kontakter och ta betydelsefulla steg i din professionella och personliga utveckling.

Utforska finländsk arbetskultur, entreprenörskap och alumners erfarenheter – samtidigt som du bygger nätverk och utvecklar nya färdigheter. Evenemangen hålls på engelska. Anmäl dig redan nu via de enskilda evenemangen nedan för att säkra din plats.

How could we increase sustainability in urban last mile deliveries? Can innovations both reduce the negative effects of e-commerce and simultaneously create a top delivery system for consumers? Hanken School of Economics is coordinating a Nordic research project that will dive into these questions.

Pressmeddelanden på finska och engelska hittar du genom att byta språk till engelska. Lehdistötiedotteet suomeksi ja englanniksi löytyvät englanninkielisiltä sivuilta.

Beskrivning av Hankens användaradministration enligt HAKA federationens anvisningar.

Denna sida innehåller information om antagningen till Hankens doktorandprogram.

Hanken Center for Accounting, Finance and Governance har skapat ett akademiskt informellt samarbetsnätverk av etablerade forskare inom ämnena Accounting, Finance and Governance: AFG Center Honorary Fellows.

AFG Center Honorary Fellows presenteras en efter en på centrets LinkedIn -sida med början i februari 2021. Mer detaljerad information om AFG Center Honorary Fellows uppdateras här när presentationerna fortskrider.

Welcome to SDG week 2026 hosted by Hanken School of Economics!

Press releases in Swedish can be found by changing the language to Swedish.

Här några av de Hankenstuderande som deltagit i Hanken New Ventures start-up program 2014-2016 - Ready - Set - Grow !

Biblioteket är öppet för alla som behöver information inom ekonomi.

Cookie Policy

When you sign the User Agreement, you are obliged to use your ID correctly and comply with Hanken's rules.

We provide employers different channels to strengthen their brand and image with our students.

There are endless different career paths a graduate from Hanken can take.

Doctoral thesis: Friendly staff most valuable for retail bank customers over time

The first step in your career planning is to go deeper into yourself and clarify what your values, motives, competences and interests are.

Högskolans närvaroanmälda grundexamenstuderande har rätt till studenthälsovård och Hanken erbjuder fler olika samtalstjänster.

Hanken har ett samarbetsavtal med Fulbright Finland Foundation om samarbete inom ramen för Fulbright Finlands Distinguished Chairs stipendieprogram. Hanken deltar även i flera ASLA-Fulbright cost-share-stipendieprogram.

Events Archives - Click on the events name to get more information

JobTeaser is also available for Hanken's alumni.

The Consumer Newsscape Project researches how consumers use news in their everyday lives. What different types of experiences can news consumption lead to?

The Nordic School Spirit is the driving force of the researchers in CERS. It guides to step aside and confront what you do not agree with and never be restricted by existing or dominating theories, frameworks, or methods.

Basinformation om ditt användar-id och vad du kan använda det till.

Hanken erbjuder icke-examensstuderande många olika möjligheter att ta kurser på Hanken, från enstaka kurser till studiehelheter i olika ämnen. Vi erbjuder kurser på alla nivåer, både kurser för studerande vid andra universitet och kurser öppna för alla.

List of systems that use Shibboleth login, as well as HAKA classification of users by role

Take four steps. To choose a career is a process, not a separate choice!

This page contains basic information for parents of new degree students.

Strong authentication is required to activate your user ID. You must verify your identity electronically with Finnish bank credentials or in person using an official passport or EU ID card.

Students who arrive in Finland need to ensure that they have health insurance with full coverage for the whole study time of their degree in case of any illness or accident.

Join our events and learn more about yourself and what your studies might lead to!

Practical information when in Helsinki and Finland.

The library is available to anyone who needs information in economics, business and management.

This project on Cascading Innovation Innovation Upstream the Supply Chain through Procurement Processes (CAIUS) has the aim to develop an understanding for innovation in public procurement processes.

Doctoral dissertations from the Department of Marketing

Contact information, opening hours, maps and addresses.

Explore the career paths of Hanken alumni!

The Hanken password policy is approved by ITR on 7.3.2017

This page contains information about the accessibility on Hanken's website as well as contact details for feedback regarding web accessibility.

The library is open for all who need information on the subject of economy.

Studies, research and normal work require a number of different programs for administration, communication, as well as for presenting information.

iThenticate is mainly used for doctoral thesis plagiarism check.

After completing a broad academic education, there are many opportunities available to you in the job market!

If you wish to register as absent the first year of enrolment, you are only allowed to do so based on legal reasons and by presenting the required documentation.

UniSport’s prices for alumni

Work on your CV or LinkedIn profile!

Hanken har fyra institutioner och ett center för språk och affärskommunikation.

All students new to Finland, must register with some authorities.

Information regarding Hanken's premises, rescue plans etc.

Are you approaching a milestone reunion year? Has it been a while since you’ve seen your fellow classmates?

Hanken expresses its deepest sympathy and support to Ukraine and its academic community. This page is dedicated to the situation in Ukraine. Here you will find information about different forms of supports.

Instruktioner för Sök-sidan i Sisu

Competence centres bring research and practice together

Check here who has been visiting us! Are you the next one?

Here you will find practical tips to organise your everyday life if you are new to Finland.

We live in an information society and we can easily access more information than we can ever use. But how to nagivate through everything and find reliable information? Which channels are the most effective when searching for a job?

Vi lever i ett informationssamhälle. Men hur hittar man rätt i informationsdjungeln? Var finns information om de rätta lediga jobben? Vilka är de effektivaste jobbsökningskanalerna? Det bästa sättet är att kolla många olika informationskanaler.

Samarbetskurser 2026-2027 / Co-op courses 2026-2027

Your career possibilities as an commercial law student

How to do the reporting of your exchange studies

The research tradition and approach at CERS follow the Nordic School's mantra: Dare to be different.

Here you will find information for you as a new international student who is bringing your family with you to Finland.

A collection of forms for students

On these web pages you will find information on exchange studies at Hanken.

BREAK PRO, the program that reminds you to take breaks during sedentary work!

The Finnish Innovation Index (FII) is a study of consumer perceptions of the innovativeness of Finnish companies.

How long is the user ID and user rights in effect?

The team for Corporate Relations and Outreach

Welcome to SDG Week 2024 hosted by Hanken School of Economics!

These guidelines and principles aim to support your academic journey and ensure a productive and respectful university experience.

Basic information about your username and what you can use it for

The library regulations

One important path to improve your chances on the labour market is to become familiar with various companies and create valuable contacts for the future.

Hanken not only offers you a high-quality and sought-after education – a study place at Hanken also opens the doors to a fun student life.

A Career Breakfast is an opportunity for you as a student to have some breakfast while meeting successful Hanken Alumni. During these casual events you learn about interesting career paths and get the opportunity to expand your professional network.

Take courses in marketing – learn skills that are in demand on the job market.

An internship is a part of your career planning and is about getting in contact with the working life!

Press releases in Swedish can be found by changing the language to Swedish.

Professor Maria Holmlund-Rytkönen as visiting researcher in New Zealand

Reserve Books

Read more about how to fund your internship!

Description of Hanken's user administration according to the HAKA federation's instructions.

Do you need help with information retrieval for your studies?

At the solemn conferment ceremony on the 1st of November 2024, Hanken confers Honorary Doctorates upon nine persons in recognition of their outstanding academic achievements or cultural and societal activities.

Read about what Vaasa has to offer its students.

Everything you need to know about the graduation process and the degree certificate

This theme is dedicated to exploring marketing and sales in business-to-business (B2B) markets, with a focus on sustainability. Our key areas of study include value-based business, strategic sales management, and the complexities of global value networks.

This theme is dedicated to strategizing for systemic transformation. More specifically, it involves developing and implementing business models to fundamentally change an entire system, whether it's social, economic, environmental, or organizational. Systemic transformation aims to alter the underlying structures, relationships, and dynamics that define how the system operates.

HUMLOG and World Humanitarian Forum have signed a partnership agreement.

Hanken encourages students to further develop their language skills and gain international work experience. Starting from the 2026-2027 academic year, students may apply for a grant for an internship in a German-, Spanish-, or French-speaking country, provided that the internship is conducted in one of these languages and the student has attained CEFR level B1.2 in Business Language and Communication Skills, i.e. has successfully completed at least a Level 4 course in French, Spanish, or German.

This page is about the career possibilities of a Marketing major.

Hanken's organisation in a nutshell.

Here we have gathered all information that is relevant for you who already are a degree student at Hanken. Some information is behind login. Click on the links below to read more.

CERS är det ledande centret för tjänsteforskning i Finland. År 2024 firar CERS 30 år.

Do you need help during your doctoral studies? Here you will find contact details and information about who you can turn to for different questions. The page also gathers key support functions that can assist you throughout your studies.

Information about grants for students

The project aim is to develop a long-lasting innovation center that will develop the necessary foundation to support “new space” business activities in the Kvarken region. Hanken’s part of the project is business development around the space and satellite work.

Administration and support units

A record number of almost 150 people applied to the 2023 Hanken mentorship programme. Mentor Yrsa Landsdorff and mentee Wilma Leskinen are two of them. The mentorship programme has given Landsdorff valuable insights about the younger generation, and Leskinen has successfully achieved the goal she set herself at the start of the year.

Hanken School of Economics has signed an agreement with the Fulbright Finland Foundation regarding the grant programme Fulbright-Hanken Distinguished Chair in Business and Economics, as well as Cost-Share Programmes for Junior Researchers, Senior Researchers and staff.

Information for teachers about

How can I get help in writing and information retrieval? How do I request books and articles?

This theme involves exploring/prioritizing the needs and experiences of customers as well as defining, analyzing, and utilizing data about customers and the broader market to leverage marketing strategies. As such, it explores the use of customer data and analytics to inform marketing decisions and management

Hanken Alumni Council

On this page, you’ll find information about how to finance your doctoral studies at Hanken. As a doctoral researcher, you can fund your studies through an employment contract, provided you’ve been admitted to full-time studies, and by applying for external research funding.

Phd studies in Management and Organisation

Here you find detailed information on document requirements for conditionally admitted degree students.

On this page, you will get advice on how to prepare for salary negotiations, what you should consider regarding benefits, and why a clear employment contract is crucial for a secure start in your career.

Information about the Student Union membership and Student card.

Candidates applying to this call will be considered for ELLIS Institute PI positions and simultaneously for a tenure-track position at Hanken.

The Master's Programme in Marketing and Management in Vaasa combines studies in marketing and leadership. You will learn how to collect, analyse, and interpret market information, as well as how to lead organisations based on a deep understanding of customers, markets, and business environments.

The project aims to address challenges related to data-driven business, including data breach, misuse, intimacy, ownership and employee techno-stress, by developing a strategic leadership tool.

How could we increase sustainability in urban last mile deliveries? Can innovations both reduce the negative effects of e-commerce and simultaneously create a top delivery system for consumers? Hanken School of Economics is coordinating a Nordic research project that will dive into these questions.

The central location of the Vaasa campus in the city center means you can get here responsibly by bike, bus, or train.

Everyone must have a user ID to be able to access the network, system, computer, etc. at Hanken.

These webpages contain information about research funding for researchers at Hanken.