| 27.06.2018

Emerald Literati prize to Kristina Heinonen

CERS director, Professor Kristina Heinonen has received the Journal of Services 2018 Highly Commended Award.

The pr


ize was granted for her paper The paper is written by Werner Kunz, Lerzan Aksoy, Yakov Bart, Kristina Heinonen, Sertan Kabadayi, Francisco Villarroel Ordenes, Marianna Sigala, David Diaz, and Babis Theodoulidis, and can be read hereWerner KunzLerzan AksoyYakov BartKristina HeinonenSertan KabadayiFrancisco Villarroel OrdenesMarianna SigalaDavid DiazBabis Theodoulidis, (2017) "Customer engagement in a Big Data world", Journal of Services Marketing, Vol. 31 Issue: 2, pp.161-171, https://doi.org/10.1108/JSM-10-2016-0352 Back to CERS page