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Pages (185)
- The Finnish Innovation Index (FII) is a national measure of the perceived innovativeness of companies among Finnish customers.Last modified18.08.2026
- On this Page:
-Overview
-Presentation Information
-Plenary: Innovation Under Pressure: Nordic Firms in an Era of Continuous Disruption
-Special Session Details
-Plenary: Shaping Conditions for Sustainable Living in Organisations, Cities, and Society, Assembly Hall
-Meet the Editors of Non-Service Journals
-Social ReceptionLast modified24.08.2026 - This theme involves exploring/prioritizing the needs and experiences of customers as well as defining, analyzing, and utilizing data about customers and the broader market to leverage marketing strategies. As such, it explores the use of customer data and analytics to inform marketing decisions and managementLast modified20.11.2025
- Hanken was awarded the “HR Excellence in Research” logo by the European Commission in spring 2015. An internal review for renewal assessment was carried out in the view of our strategy in 2021 and submitted in January 2022. Hanken submitted a revised HRS4R Strategy and Action Plan for renewal to the European Commission in May 2023. The external renewal assessment including a site visit was approved in June 2024.
Last modified05.05.2026
News (112)
- It is a well-known fact that customer relationships are important for companies. A recent study challenges the current reciprocal view on customer relationships.Published on
- Now it’s time to register for the Universitas Golf 2018-competition on 13 August 2018 at the Tammer Golf course in Tampere! Interval starting times from 11 AM.Published on
- Nu är det dags att anmäla sig till Universitas Golf 2018-tävlingen som går av stapeln 13.8.2018 på Tammer Golf –banan i Tammerfors! Tävlingen går med intervallstart med början kl.11.Published on
- I detta blogginlägg från CERS diskuterar biträdande professor Mekhail Mustak vikten av att anta en Customer Success Management (CSM)-strategi.Published on
Events (3)
- AlumnGolf 2017 spelas på Hirsala Golf onsdag 31.5.2017 kl. 8.00TimePlaceHelsingfors
- ForskningWelcome to the first CERS Research Seminar of 2025, featuring two presentations. First, our guest, Professor Ingo Karpen. Following that, Maik Grimberg will present his work, with Ingo Karpen serving as the opponent. The seminar will take place on February 3, from 13:00 to 15:00, in room G226f (2nd floor, Arkadia 28 building).TimePlaceHelsingfors
- EM Gustav Medberg disputerar i ämnet marknadsföring på avhandlingen "How do customers perceive value-in-use?”.TimePlaceHelsingfors