| 12.06.2019

Prizes for CERS researchers in QUIZ16

Several CERS Hanken researchers have gained prizes in QUIZ16 conference in Karlstad, Sverige, in June 2019.

 

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 Journal of Services Marketing 32.6 (2018): 657-679.

  • Heinonen, Kristina, Elina Jaakkola, and Irina Neganova. "Drivers, types and value outcomes of customer-to-customer interaction: An integrative review and research agenda." Journal of Service Theory and Practice 28.6 (2018): 710-732.
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