| 11.07.2022

CERS participation in summer conferences

CERS was represented in the Academy of Marketing Science (AMS) Annual Conference in Montery, AMA SERVSIGS conference in Glasglow and Frontiers in Boston this summer.

The 25th of May PhD candidate Valeria Penttinen participated in the Academy of Marketing Science (AMS) annual conference this time in Montery. Presenting her findings from the “Hi, I’m Taking over this Account! Leveraging Social Media Takeover in Fostering Parasocial Interaction with Brands” paper. See the program here

SERSVIGS 12th conference was held in Glasgow, Scotland where Anu Helkkula, Kristina Heinonen, Fares Khalil and Pekka Saarikorpi attended. See Anu Helkkulas, manager of Hanken PhD programmes paper “Rethinking Actors, Resource Integration and Value Cocreation to Achieve the UN Sustainable Development Goals (SDGs)” here.

Doctoral Candidate Fares Khalil presenting his paper "Alignment in Ecosystems - Conceputalization and a Case in Healthcare Digital Transformation" at SERVSIGS.


Doctoral Student Pekka Saarikorpi presenting his paper "Shared and Social Customer Experiences in the Arts".


Professor Kristina Heinonen presented her paper “Enabling Transformative Service Ecosystems: An Ecological Perspective" with Andrew Gallan, Linda Alkire and Raymond Fiskat at the Frontiers Conference. See the conference program here


Interested in attending next year? Please see upcoming conferences here.