The Nordic School of Service is introduced to Japan. While there was previously a Japanese translation of the book, "Service Management and Marketing," which embodies the Nordic School approach, this current publication delves deeper.

Critical materials refer to either materials that are not sufficiently available or materials that are dangerous. It is important to secure the reliable and undisturbed availability of metals and other materials necessary for ICT applications, communications and new environmental and energy technologies. In the circular economy of cities, critical materials are needed for instance, in households, buildings, infrastructures, and high technology products. These critical materials must be reclaimed for recycling and reuse towards the end of the product lifecycle.

Do you want to understand how goods, services, and information move across the globe? Here you’ll get an insight into the minor studies in Supply Chain Management (SCM). You’ll learn about what you’ll study, how the courses are structured, and what opportunities await after graduation.

The winners are two distinguished pioneers of service research branch, Professors Mary Jo Bitner and Stephen Brown from Arizona State University. We wanted to know more about their thoughts of services marketing and academic life!