Staff Michaela Lipkin

Michaela Lipkin



Mobile phone

+358 50 309 8894

Hanken room

F 2.09


M.Sc. (Econ.), Hanken School of Economics, Finland, 2012

Senaste publikationer
Johanna Gummerus, Michaela Lipkin, Apramey Dube, Kristina Heinonen2019,'Technology in use - characterizing customer self-service devices (SSDS)',Journal of Services Marketing,vol. 33,no. 1,pp. 44-56.
Karl-Jacob Mickelsson, Tore Strandvik, Michaela Lipkin, Daniela Lipkin2017,'Active News Consumers and the News Service in Transition',
Tore Strandvik, Karl-Jacob Mickelsson, Michaela Lipkin2017,'A consumer perspective on news as a transformative service',pp. 21.
Michaela Lipkin2016,'Customer experience formation in today's service landscape',Journal of Service Management,vol. 27,no. 5,pp. 678-703.
Michaela Lipkin, Kristina Heinonen, Tore Strandvik2016,'Exploring the Embedded Business Offering - the Case of Activity Trackers',pp. 519-523.
Michaela Lipkin, Karl-Jacob Mickelsson, Tore Strandvik, Magnus Söderlund2015,'Shopping day: A study with the PhotoActive smartphone application',
Michaela Lipkin, Kristina Heinonen2015,'Exploring change in the customer experience',