CURRENT INFO Student services
On this page the study services and study counselling efforts for the time we are all working and studying from home are presented. Hanken follows the government's instructions, and for the time being we work and study from home at least until 31.7.2020.
Regarding the autumn semester, Hanken has decided that the teaching in the autumn must be planned so that the courses can be offered remotely. The curriculum should however be planned so that it is also possible to offer normal face-to-face teaching if circumstances allow.
Rector’s information session 6.5
Rector gave an online speech to the staff and students 6.5 where she talked about the current situation and further plans at Hanken. Below you can see the video from the event.
The page has been updated on 7 May 2020.
During the weeks that the students and staff study and work from home the study counselling for Helsinki students is offered electronically during our regular opening hours: Mon 13-15, Wednesday 9-11 and Thursday 14-16.
You book a time for study counselling by emailing us from your Hanken email on firstname.lastname@example.org. You can wish for a specific time during our opening hours. You will be offered a 15 minute time slot. When you’ve booked your time you will be sent a link to an electronic meeting in Teams. You don’t need to have the programme on your computer/phone since you will be able to access the meeting through your web browser. Please use the link to log in at the given time or a few minutes early. If the previous study counselling meeting is not over yet, you can wait in the Teams lobby for the study counsellor to give you access to the study counselling session. Please note that we only offer study counselling during the opening hours and if you are late for your appointment we cannot guarantee that we will be able to help you during the same day.
PLESE NOTE that the study counsellors mainly offer guidance when it comes to the degree structure and in what order you should take your courses. We don’t have detailed information about courses, so please see course page on Moodle or contact the course instructor in such matters. If you need technical support when it comes to participating in courses through Teams or other IT matters, please email email@example.com
Study counselling for Vaasa students
If you need study counselling during the time that students and staff study and work remotely, please contact Britt-Mari Siironen (firstname.lastname@example.org or email@example.com) or Marika Finne firstname.lastname@example.org
You can also contact us by phone 040 3521 736 (Britt-Mari) or 040 3521 571 (Marika)
Career Services sends out a weekly newsletter every Monday to your Hanken email. In this letter, you can find information on career related matters, virtual events and other career news.
In case you have any career related questions, or i.e. questions regarding internships abroad, don’t hesitate to contact us at email@example.com or +35840 3521 539.
UPDATE 19 MARCH: Only unofficial transcript of records are available during the time Hanken is closed. Please order your unofficial transcript in WebOodi (after you've logged in, click on Your studies).
Helsinki: the Student Service and IT helpdesk offers electronic services from 16 March through firstname.lastname@example.org (study related matters) and email@example.com (IT related matters)
The physical Student Service desk in Quantum, 1st floor is closed.
Vaasa: the Office of Study Affairs in Vaasa is reached by email firstname.lastname@example.org (short study related matters). In IT matters, please email email@example.com. The physical Office of Study Affairs in Vaasa is closed.
You can turn to the study psychologist in matters concerning for instance study skills, motivation, time management, stress management and thesis writing.
Helsinki: The study psychologist offers guidance remotely. If you want to book a new meeting, please contact the study psychologist by email / phone:
Study psychologist Fanny Hedenborg
Phone: +358 50 448 9172 (calls and SMS)
Vaasa: The remote meetings are held online on computer (if is has a camera) or by a smart phone.
Study psychologist Daniel Ventus
Phone: 046 921 61 21
Hanken offers coaching for the students as additional support in this exceptional situation resulting from the corona virus. A coaching session may help you sort out your thoughts, allow you to talk about your concerns or insecurities, or for example make a plan for how to structure your studies and get a working everyday life in a situation where so many things have been turned upside-down.
Do you feel alone or isolated, do you find it difficult to find motivation and worry about how you will manage to get your courses completed? Or do you think it could do good to talk to someone to get help structuring your thoughts or making a plan for how to make the distance studies work or how to advance with your thesis?
You can book a 30-minute coaching session with the coach Alexandra Ohls. The session will be held online, and you will get a link to the virtual meeting room in the confirmation email.
Group coaching (max 5 students)
In this special situation when your social life has moved almost entirely online or has been cancelled, it can be nice to meet in a group. Together, we discuss various challenges and opportunities related to study motivation, how to create well-functioning routines for studies and free time, loneliness and other things you may want to discuss.
Book your place in a group coaching session (45 minutes) here. The group coaching is led by Alexandra Ohls and there is room for a maximum of 5 students per group. The coaching session will be held online, and you will get a link to the virtual meeting room in the confirmation email.
Alexandra Ohls is a certified coach (ICF Associate Certified Coach) who is also familiar with Hanken, having worked for several years at Hanken in study administration, among other things.
Phone: +358 50 4136 802
You don’t have to be alone
The University Chaplain is there for you also during the coronavirus pandemic
When you as a member of the Hanken community
· desire confidential conversation, pastoral counselling or prayer
· feel the need to reflect upon life’s big questions (e.g. the meaning of life, hope and hopelessness, loneliness, insecurity)
· are isolated and need help (e.g. shopping)
Please contact the University Chaplain. I am there for all members of the university community regardless of their faith and convictions. I am available for both Helsinki and Vaasa students/staff.
The University Chaplain will also have a chat where you can chat anonymously. Available hours are in the calendar on the right when you've clicked on the link.
I can also connect with you remotely over a video call
Hanken's University Chaplain: Andreas Lundgren, firstname.lastname@example.org, 050 380 0662, WhatsApp, IG: @studentprasten
Andreas will not be regularly at Hanken during the coming weeks.
The Library in Helsinki offers limited lending service starting on May 14th. Vaasa City Library offers limited lending service starting on May 11th. Quantum reopens 18.5.2020 with a compulsory pre-booking and under strict safety rules. More information and instructions on the webpage of the library
Please note that the opening hours for the linked services might not be updated, in that case, please see opening hours on this page you are currently on.
- Career Services for career planning, internships, mentoring etcetera.
- Exchange studies
- IT-services regarding passwords, email, printing and software.
- Library for literature, data and information seeking.
- Language support.
- Study service
- BreakPro, the program that reminds you to take breaks during sedentary work
The following information has been emailed to the students.
Information emailed to students 14.5.2020
In this e-mail we inform you about the possibilities to borrow books from the library and access the databases in Quantum.
Hanken will carefully and gradually open up some operations after being closed down for about two months. Hanken’s library in Helsinki has for a few days now taken reservations for books and, as of 14 May 2020, the reserved books can be collected from Hanken’s main entrance. Vaasa City Library and Tritonia also now offer limited lending services.
The databases in Quantum (login to view page) are partly accessible remotely and partly only on specific physical computers. As of Monday 18 May 2020, the computers at Hanken will be accessible through a booking system. There will be safety precautions, a limited number of visitors allowed at once, and cleaning in between visits. Please note that you may only visit Quantum if you have made a reservation in advance and you must follow the safety instructions (login).
Otherwise, the Hanken premises will largely remain closed for the students and both studies and examinations will continue to be done remotely until 31 July 2020. You will not be able to access the Hanken premises with your own key. If you have been granted access to visit Hanken, you will be let in. If you belong to a risk group, we recommend that you consider other options for obtaining material than visiting Hanken.
The plans for the autumn semester are made in uncertainty about how the epidemic will develop and what measures will be needed. Through the responses to the student union's survey on how the corona virus has affected the studies, we know that many students are longing to return to Hanken and a physical study environment with social contacts. We also know, e.g. through questions that have been sent to email@example.com, that some students – especially students who belong to or have family members who belong to a risk group – are worried about having to attend any type of public gathering.
We do not know what the autumn will look like. Therefore, the teaching in the autumn will be planned so that the courses can be offered remotely, but at the same time, the curriculum will be planned so that it will be possible to offer normal face-to-face teaching if circumstances allow. We will inform you about new guidelines when available.
If you need some help with time management or study motivation, or you experience anxiety or uncertainty, you can make an appointment for a discussion with the study psychologist, the student pastor or a coach.
Information emailed to students 23.4.2020
In this email we inform you about courses offered during the summer and plans for the autumn semester, among other things.
New forms of examination have been planned for the majority of the courses for which the planned exams have been cancelled (as of 13 March 2020). Students will be informed about the new arrangements through the course pages in Moodle. NB! Under no circumstances should you unregister from your courses in Moodle, since all your assignments, exams and grades on the course will also disappear!
Those of you who are graduating and have not yet received your degree certificate can direct the employer or educational institution wishing to confirm your degree to firstname.lastname@example.org. The study administration will answer the verification requests. In the degree application form, we ask you for a private email address and will contact you using this address when the degree certificates can be distributed!
On 22 April 2020, the Education Council discussed, among other things, the course offering during the summer and plans for the teaching in the autumn.
Since a larger number of students than usual are expected not to have a summer job this summer, the Student Union has expressed a wish for increased possibilities for summer studies. The subjects will respond to the demand and plan to offer more courses during the summer than originally planned. All courses offered during the summer will be possible to complete remotely. The information about the courses offered during the summer will be updated in WebOodi no later than 6 May 2020, i.e. before the registration deadline for the first summer courses.
The Education Council also discussed how the teaching in the autumn semester should be planned since it is still unclear to what extent things can be expected to be normalised before the start of the academic year. The Education Council found that the teaching in the autumn must be planned so that the courses can be offered remotely. The curriculum should however be planned so that it is also possible to offer normal face-to-face teaching if circumstances allow. For courses offered in English and targeted also at international students, the examination is to be arranged as remote examination. For courses offered in Swedish, there must be a readiness to conduct the examination remotely if the exceptional circumstances continue.
The Student Union has sent you a survey on how you are experiencing this period of remote studies – and we want to remind you to fill out the survey no later than 29 April 2020!
Studies at Hanken will be conducted remotely during period 4, at least, and the exam week 11-16 May is cancelled. A new decision regarding the situation with remote studies will be announced on 6 May 2020.
Rector will have an information session for faculty, staff and students on Wednesday 6 May 2020 at 14:00-15:00 (the link to the event will be sent later). If you have any questions, please send them in advance to email@example.com. Please write “Rector’s info” in the subject field.
Information emailed to students 9.4.2020
After four weeks of studying from home the approaching Easter holiday may make you feel more lonely than usual. If you want support and someone to talk to, you can book a time for coaching offered by Hanken, the study psychologist or the university chaplain through our website. The university chaplain is available also during the holiday!
Hanken’s goal is to make sure that nobody’s plans for the future are affected by the School’s forms of examination.
On 7 April 202o, the Education Council of Hanken approved Guidelines for examination during the state of emergency caused by the coronavirus pandemic in spring 2020. The aim of the guidelines is to support the teaching staff with their choices and decisions regarding remote forms of examination. Below you can find a summary of the guidelines:
- The examination of the spring semester courses, and the re-takes of the exams for the autumn semester courses that have been cancelled in spring 2020, will be arranged remotely in an appropriate manner. The examiner plans how the examination is conducted and informs the students and the study administration of the amended examination.
- Equal treatment of the students must be ensured regardless of different examination forms. Equal treatment means a ban on arbitrariness and a demand for equal treatment in similar cases, with the ambition of de facto equality.
- The students are responsible for not cheating, for being truthful about their identity, for not giving away their passwords, and for following instructions on what is an individual task and what is done in groups. The examiner may, for example, require the students to keep the camera turned on and show an ID, or request a reflection video as a complement to other forms of examination. The action plan against academic dishonesty applies as usual.
- In exceptional cases, the assessment may be changed to simply pass/fail. The amended grading scale must be notified to the students and the study administration in advance. The same grading scale should nevertheless apply to all examination opportunities for the same course.
- As usual, students may submit a request for rectification—at first hand to the examiner who assessed the study performance and at second hand to the Board of Appeals.
- The new examination form must be communicated to the students no later than 14 calendar days before the time of the exam-like examination or the deadline for the assignment.
- The examiner decides on possible registration for the examination and gives necessary instructions on the examination procedure, including allocated time and permitted aids.
- If the examination is offered remotely in an exam-like manner (some form of test for a fixed, limited time), the rules on raising a grade and on the number of possible attempts must be followed: A student may attempt to raise a passing grade only once. The better grade always applies. Compulsory basic courses normally have three examination dates per academic year, other courses two.
The Ministry of Education and Culture has a page with collected questions and answers (scroll down for higher education) and Kela has posted information that the exceptional situation will be taken into account when it comes to financial aid for students.
Make sure that you read your Hanken email and follow your courses in Moodle!
Information emailed to students 3.4.2020
All teaching during the rest of the spring semester will be conducted remotely and, following the government's decision to extend the period that all educational institutions are closed until 13 May 2020, the entire exam week after study period 4 (11-16 May 2020) is cancelled. The examiners of all of the courses with scheduled exams that have now been cancelled have been encouraged to find alternative forms of examination. Information about the alternative forms of examination that replace the cancelled exams will be given shortly. Make sure that you read your Hanken email and follow your courses in Moodle!
Students at the Bachelor level who have not yet chosen their major subject should take the course Individuell studieplan during period 4. The course has already started, but you can still join it. Sign up for the course in Moodle.
Regarding the mandatory semester abroad in the Bachelor’s degree and the Covid-19 pandemic in spring 2020, Hanken has decided that those who cannot fulfil the requirement of a mandatory semester abroad in their Bachelor’s degree may be exempt from the requirement. This also concerns internships abroad during spring and summer 2020 and the affected students are encouraged to contact the Career Services (firstname.lastname@example.org) by 15 March 2020. Please include a certificate of employment or a certificate showing that there have been initial plans for an internship abroad in spring/summer 2020.
At the moment, we do not know how the Covid-19 situation will unfold and how it will affect exchange studies in autumn 2020, but for now both students and Hanken make plans with the assumption that our outgoing students will be able to go on an exchange in the autumn. At this stage, Hanken’s partner universities are prepared to welcome Hanken students. In the same way, Hanken is preparing as normal for receiving incoming exchange students.
For students coming to Finland as well as Hanken students going abroad, it may be difficult to apply for a visa or a residence permit for the autumn 2020 since countries have closed their borders and therefore do not accept visa and residence permit applications. Students applying for a visa are encouraged to follow the information provided by the host country's embassy in Finland on their website.
In addition, we urge students to follow the information they will receive from their host university regarding registration/application to the host university, course registration, application for housing, etc. However, both outgoing and incoming exchange students are currently urged to be careful about paying, for example, rental guarantees in the host country.
The application process for exchange studies in spring 2021 is conducted as normal with deadline in June. When assessing and ranking the applications, we will take into account which exams have been cancelled and when a replacement examination has been offered.
The deadline for applications to Bachelor’s and Master’s studies in Swedish at Hanken starting in autumn 2020 was yesterday, and Hanken received a record number of applications. We will contact the applicants directly regarding any changes as a result of the exceptional situation—the langue test will for example not be held on 14 April. For applicants applying through open university studies, we will take cancelled exam dates into account and verify when alternative examination forms have been offered. The Ministry of Education and Culture has a page with collected questions and answers (scroll down for higher education) and Kela has posted information that the exceptional situation will be taken into account when it comes to financial aid for students.
The situation we find ourselves in is unusual on the verge of being absurd, and an additional investment in our own well-being is needed. If you want support and someone to talk to, you can book a time for coaching offered by Hanken, the study psychologist or the university chaplain through our website.
Remember to take breaks in your studies. Go out into the sun (or rain)! Remember also to take small breaks, e.g. using Break pro. Stay in touch with your fellow students, set up online meetings and concentrate on distance socialising! Take care of yourself as well as your friends and family!
Information emailed to students 24.3.2020
In this email we will answer some more questions asked by students through email@example.com and give some new information related to the current exceptional circumstances.
All exams are cancelled until 8 May 2020, i.e. during the period that all teaching is done remotely. Decisions regarding the replacement of the cancelled exam dates and about the exams following P4 will be made when we know how the situation evolves. We can then try to make an assessment of whether it will be possible to arrange exams towards the end of the spring semester. The digital exams (e-exams) are also cancelled until the Hanken premises are re-opened.
Those of you who should apply for exchange studies for spring 2021 can go on with the application process as normal, even if there are some required courses that you have not been able to complete due to the cancelled exams. When we assess your eligibility for exchange studies, we will take the cancelled exam dates into account.
Those of you whose Master’s thesis is to be approved on 6 April 2020 and who have not yet written the maturity test have been contacted regarding the arrangements for writing the test remotely. As of 1 April the maturity tests are written in Moodle at least until 8 May. Those concerned will be contacted by the Departmental secretary with further instructions.
The application for degree certificate for the graduation date 23 April can be done according to the previously announced timetable, no later than on 26 March. The electronic application form is found here. The complete graduation timetable is found here.
Do you feel alone or isolated, do you find it difficult to find motivation or do you worry about how you will manage to get your courses completed? Do you think it could do good to talk to someone to get help structuring your thoughts or making a plan for how to make the distance studies work or how to advance with your thesis?
Hanken offers coaching for students as additional support in this exceptional situation resulting from the corona virus epidemic. A coaching session may help you sort out your thoughts, allow you to talk about your concerns or insecurities, or for example make a plan for how to structure your studies and get a working everyday life in a situation where so many things have been turned upside-down. More information and how to book a coaching session can be found on the Hanken website.
During the entire teaching period 4 (P4), i.e. 16 March – 8 May 2020, all teaching, supervision and study counselling for students will be offered remotely and/or as self-studies. You are expected to continually check your Hanken email and follow your courses in Moodle!
The study psychologist writes on the Student Union website about strategies for coping with the concern, stress or anxiety that may arise in a situation such as this.
Download the Break pro app that reminds you to take breaks!
Information emailed to students 19.3.2020
Since Wednesday 11 March 2020 when Hanken introduced an email address for questions related to corona, many things have changed. Here we have collected answers to some of the questions that we have received from students and that are still relevant.
During the entire teaching period 4 (P4), i.e. 16 March – 8 May 2020, all teaching, supervision and study counselling for students will be offered digitally or as self-studies. You are expected to continually check your Hanken email and follow your courses in Moodle!
The Hanken premises are closed for students during the period 17 March – 13 April 2020. This also means that Examinarium for e-exams and the Quantum databases will not be accessible during this time. If you need access to the databases, please contact firstname.lastname@example.org. It is possible to get a username for remote access to some of the databases.
Many have asked about the accessibility of course books and other printed material. The teachers will, as far as possible, refer to electronic resources instead since the library is closed. Remote services are offered, you can access the electronic resources as usual through Hanna (log in!) and the chat in Hanna is open Monday-Friday at 10:00-14:00. Articles that Hanken does not have access to may be ordered, but please note that some articles might not be accessible because of copyright limitations.
Study counselling, the study psychologist, the university chaplain and other services are available also during this period of remote studies. Transcripts of record, certificates of enrolment and degree certificates will not be issued in paper form during the shutdown, but if necessary, you can get an electronic transcript or certificate. Please note that the electronic transcripts and certificates are not official documents, they are copies. We will also offer both individual and group coaching sessions in order to support you with your learning and study routines.
The teachers have been requested to teach and, if possible, offer examination remotely, to take into account the fact that you only have access to electronic resources, that changes such as disrupted exchange studies may lead to delayed registration to courses, and that there might be a need for different forms of support. We encourage you to maintain favourable study routines with regular meal times, exercise and breaks, to keep in touch with each other, and to take into consideration that the teachers have had to plan their courses for remote studies at very short notice and that there might be some hiccups.
Kela announces that the exceptional situation caused by the corona virus may be taken into account in terms of the maximum period of study for the study grant and sufficient success in the studies. Hanken also takes into account the exceptional situation in the follow-up of study success for our scholarships.
Our main source of information is our website. You can also contact email@example.com if you have any questions. The email is read by staff representing study affairs, HR, security issues, events and the Rector’s office.
We want to encourage you to follow the instructions of the authorities, keep up your courage and take the opportunity to develop your skills for distance learning and communication!
You can apply for your degree certificate even though you cannot return any keys or library books at the moment. The graduation ceremony scheduled for 26 March 2020 is cancelled. At this stage, we expect that we can award degrees according to the announced graduation dates, and information about the awarded degrees will be sent electronically to other relevant authorities, but no degree certificates will be handed out until Hanken has been re-opened. A completed degree appears on the transcript of records.
During this period when all studies and work is conducted remotely, only unofficial transcripts of records may be obtained through WebOodi. You can choose in which language to get the transcript of records.
As of yet, no decisions have been made about the exams after study period 4 (P4), nor about the replacement of the cancelled exam dates. We strive to make it possible for the international students who have returned home to take their exams. As of next week, it will be possible to write the maturity test in Moodle. More detailed instructions are being prepared.
Avoid using the camera unnecessarily when participating in an online lecture through Microsoft Teams (or Adobe Connect); the strain on the meeting and distance learning platforms is enormous at the moment. There are some problems with the distribution of recorded lectures to everyone attending a course, but we hope to get it resolved. The IT services can be reached via firstname.lastname@example.org, but please note that there might be a queue.
Both students and supervisors have been worried that the thesis writing process might be delayed if some of the databases cannot be accessed, that the planned graduation will be postponed or that, as a worst-case scenario, the limited study time may be exceeded. It is regrettable if plans need to be changed, but at least we can point out that this type of problems due to the exceptional circumstances will naturally be taken into account when processing applications for extending the study time at Hanken.
We have also received questions about the admissions of new students 2020 and the language test on 14 April. The decisions concerning the joint admissions (the bachelor’s and master’s programme) are made on a national level and, at this stage, the aim is to go forward with the admissions processes as planned. Regarding the admissions based on open university studies, the situation depends on when we will be able to arrange for examinations to take place for the courses that the applicants need to complete. The application must be submitted before the deadline even if some of the studies have not yet been completed. We will inform all applicants when we have more information and decisions have been made!
The admissions process to the English language master’s programmes has been completed and the admissions for doctoral studies will go forward as planned. Hanken will contact the newly admitted students to inform them about the current exceptional situation.
We have contacted both incoming and outgoing exchange students. Some of them have chosen to interrupt their exchange studies and will continue online where possible, whereas others will stay at the partner university. Students who, as a result of the pandemic in spring 2020, will not be able to fulfill the requirement of a period abroad as a compulsory part of their bachelor’s degree will be exempt from the requirement. The same applies if an internship abroad is interrupted or cannot even begin.
The admissions process for exchange studies during spring 2021 will continue as planned. We will follow up the situation in the world in view of those who have been granted exchange studies for the autumn semester.
All events at Hanken until 31 May 2020 have been cancelled. Doctoral defences will be held remotely. The language test on 14 April 2020 is considered part of the entrance exams, which based on the current national information are allowed and will be held according to schedule. We will inform separately whether the language test will be held and how it will be arranged.
The study psychologist writes on the Student Union website about strategies for coping with the concern, stress or anxiety that may arise in a situation such as this.
In order to be reminded to take breaks in your studies, you can download the Break pro app.