How to pay fees and fines through the Online Payment Service:
- Login to Hanna
- Go to the My fines tab.
Your fees and fines including a bank service fee (0.35 euro) are showed, see example below.
- Click on Online payment and follow the instructions.
If you have fines that cannot be paid online (Accrued Fine) you need to renew or return the books, since these fines are connected to overdue books that are still on loan. When your fees and fines exceed 10 euros, you cannot renew online. I that case you should contact the library.
For questions about the online payment service contact email@example.com or +358 (0)40 3521 265.
Payment Service Provider Paytrail Plc acts as a collecting payment service provider and is an authorized Payment Institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. For reclamations, please contact Hanken Library. Paytrail Plc Innova 2 Lutakonaukio 7 40100 Jyväskylä Phone: +358 207 181 830 Business ID 2122839-7