What is CERS?

CERS is a leading research and knowledge centre that focuses on research in service and relationship marketing.

 

heinonen.pngCERS aims to create frontline academic knowledge in these areas through interactions with its international academic network as well as the surrounding business community.

Home to 20 senior researchers and 30 doctoral students, the centre continues to be one of the leading service research centres in the world. The goal of the research done at CERS is to contribute to both business thought and practice. This is done by encouraging innovative research that challenges current knowledge in the service discipline.

Kristina Heinonen, Director of CERS