CERS - Centre for Relationship Marketing and Service Management
All research done at CERS falls under the general theme of how service and customer relationships influence the competitiveness of firms, from both B-to-B and B-to-C perspectives.
CERS works closely with contemporary society and business world, and welcomes also new company partners. Current research projects can be viewed from the menu on the left.
Our newest CERS blog entries
Self-help gurus in the business world and academia by Jori Grym (15.1.2019)
It’s not just the thought that counts – gifting is a real headache! by Marianne and Apramey Dube (19.12.2018)