Service and contacts
Services in Helsinki
In most study related matters you can turn to the ServicePoint (certificates of enrolment, trancripts of records etc). In IT-related matters (forgotten passwords etc) you can turn to Infobiten. If you need personal study counselling you can visit the Office of Study Affairs or Ekonomforum.
At the IB Bookstore you can buy course material, course literature and printer credits. At IB you can also rent a key for one of the lockers.
ServicePoint
- certificates of enrolment, trancripts of records etc
1st floor
Mon-Fri 10-15
Telephone: 040 35 21 219
E-mail: studieinfo(at)hanken.fi
InfoBITen
- IT-related matters (forgotten passwords etc)
1st floor
Mon-Fri 10-15
Telephone: 040 35 21 386
E-mail: infobiten(at)hanken.fi
Office of Study Affairs
- individual study counselling, counselling about the student financial aid, Open University and JOO-studies
2nd floor
Mon 13-16
Wed 9-12
Thu 13-16
Telephone: 040 35 21 219
E-mail: studieinfo(at)hanken.fi
We inform about possible changes in the opening hours on the
News page.
Centre for Research and International Affairs
Inner yard towards Runeberginkatu
Incoming Exchange students (Margareta Granholm)
Mon 13-15
Wed 10-12
Thu 13-15
Fri 10-12
Telephone: 040-3521 209
E-mail: incoming.mobility(at)hanken.fi
Outgoing Exchange students (Jonna Mäenpää)
Mon 13-15
Wed 10-12
Thu 13-15
Fri 10-12
Telephone: 040-3521391
E-mail: outgoing.mobility(at)hanken.fi
Doctoral Studies (Doctoral Studies Coordinator)
By appointment
Telephone: 040-3521 282
E-mail: doctoral.studies(at)hanken.fi
Ekonomforum (career planning and recruitment)
3.5 floor
Fri 10-13
Telephone:+358-(0)40-3521 541
Fax:+358-(0)9-431 33 418
E-mail: ekonomforum(at)hanken.fi
IB Bookstore
0 floor
Mon-Thurs 10-16.30, Fri 10-13
Telephone: 09 431 33 387
E-mail: ib(at)hanken.fi
The Library
0 floor
Mon-Thu 9-19
Fri 9-17
Telephone: 040 35 21 26
E-mail: lanedisk(at)hanken.fi
The Learning Lab
1st floor
Mon-Fri 8-20
Office of Study Affairs / Vaasa
Study counselling, JOO-studies:
Britt-Mari Siironen, 040 - 3521 736
Student services, degree diplomas, study results, exams, degree certificates:
Marina Pörn, 040 - 3521 571
Ekonomforum - Career Services, Open University:
Ann-Christine Hemming: 050-5925 972
Please contact Marina Pörn or Ann-Christine Hemming for information about opening hours.
Office Hours of the Teachers
The office hours of the teachers in Helsinki can be found under Contact Information.



