Lending rules
Borrowing
The Hanken library's primary focus groups are students, teachers and researchers, but customers from outside the school are equally welcome.
In order to borrow books, request a library card at the service desk (bring photographic identification). Student cards can also be used. Showing the card is required when borrowing or renewing books. The card is personal and the customer is responsible for the material that is borrowed with it - report missing ones immediately, as well as changes in personal information.
Loan periods
- Course books: 7 days.
- Other books: 28 days.
- Reading room copies from one hour before closing to 10:00 the next morning the library is open.
Staff can keep 28-day books for an entire year, but they need to be returned if someone else makes a reservation.
Theses, journals and reference books are not available for use outside of the library.
Renewing your loans
Log in to Hanna, call the library, or visit the service desk.
Renewals are unavailable if:
- the item has been reserved.
- the item has been renewed 10 times.
- the customer's fines reach 10 euros.
- the customer's address information has expired (talk to the service desk).
Returns and late items
When the library is closed, books can be returned in the box outside the library's main entrance. When the school is closed, books can be returned through the slot on the Perhokatu side of the building.
Items returned after the due date incur a fee:
- Course books: 0,70 /book/day
- Other books: 0,50 /book/day
- Reading room copies: immediate 15 fine at 10:00.
An email notification is sent one day before the due date, but ultimately it is the responsibility of the borrower to return items on time. When items are late, two reminders will be followed by an invoice. Unpaid invoices are handled by Intrum Justitia on behalf of Hanken.
When fines or fees reach 10 euros, borrowing new items is blocked.
Reservations
Unavailable items can be reserved for 1 euro by logging in to Hanna or contacting the service desk. An email will be sent when the item is available for pickup. Reservations for course books that remain unclaimed for 7 days incur an extra 1 euro fee and are canceled. Customers should proactively cancel reservations that are no longer needed in order to avoid the fees.
Weekend loans of reading room copies can only be reserved at the library.
Lost or damaged items
Borrowers are liable for replacing lost or damaged items. This can be done either by providing a new item or by paying the library.
Making suggestions
Students and staff are welcome to submit requests. Contact books@hanken.fi.
Customer registry and data protection
The library stores customer information in its database, and a description of the registry is available as required by law (523/1999). Customers have the right to view what is stored about them upon providing photographic identification. Data is not shared with third parties as per 523/1999.